Team, Inc.

Team, Inc.

$16
-0.35 (-2.14%)
New York Stock Exchange
USD, US
Specialty Business Services

Team, Inc. (TISI) Q3 2011 Earnings Call Transcript

Published at 2011-04-05 12:30:17
Executives
Philip Hawk - Executive Chairman, Chief Executive Officer and Chairman of Executive Committee Ted Owen - Chief Financial Officer, Principal Accounting Officer, Executive Vice President and Treasurer
Analysts
Matt Tucker - KeyBanc Capital Markets Inc. Adam Thalhimer - BB&T Capital Markets Matt Duncan - Stephens Inc. Arnold Ursaner - CJS Securities, Inc. Richard Wesolowski - Sidoti & Company, LLC
Operator
Welcome to the Team IR call. My name is Sandra, and I will be your operator for today's call. [Operator Instructions] I will now turn the call over to Mr. Phil Hawk. Mr. Hawk, you may begin.
Philip Hawk
Thank you, Sandra, and good morning. It's my pleasure again to welcome you to the Team Web Conference Call. Again, my name is Phil Hawk. I'm the Chairman and CEO of Team. Joining me again this morning is Mr. Ted Owen, the company's Executive Vice President and Chief Financial Officer. The purpose of today's conference call is to discuss our recently released financial results for the company's third fiscal quarter ending February 28, 2011. As with past calls, our primary objective is to provide our shareholders and potential shareholders with an enhanced understanding of our company's performance and prospects. This discussion is intended to supplement our quarterly earnings releases, 8-K, 10-Q and 10-K filings to the SEC, as well as our annual report. Ted will begin with a review of the financial results. I will then follow Ted with a few remarks and observations about our performance and prospects. As Sandra indicated, following our remarks, we will take questions from our listeners. With that, Ted, let me turn it over to you.
Ted Owen
Thank you, Phil. As usual, first, I want to remind everyone that any forward-looking information we discuss today is being provided in accordance with the provisions of the Private Securities Litigation Reform Act of 1995. We have made reasonable efforts to ensure that the information, assumptions and beliefs upon which this forward-looking information is based are current, reasonable and complete. However, a variety of factors could cause actual results to differ materially from those anticipated in any forward-looking information. A description of those factors is set forth in the company's SEC filings. There can be no assurance that the forward-looking information discussed today will occur or that our objectives will be achieved. We assume no obligation to publicly update or revise any forward-looking statements made today or any other forward-looking statements made by the company, whether as a result of new information, future events or otherwise. With that, the financial results that both Phil and I will discuss today exclude the impact of a $2.2 million nonrecurring tax benefit that we recognized in the quarter, which increased GAAP earnings by $0.11 per share. Excluding that benefit, third quarter adjusted net income was $1.7 million or $0.08 per diluted share. Now let me describe the cumulative adjustment to our tax accounts. As disclosed in our press release, during the quarter, we identified and corrected accounting errors related to tax provisions for fiscal years 2007 through 2010 and for the first two quarters of this fiscal year. During those periods, reported earnings were understated by immaterial amounts because effective tax rates were overstated as a result of previously undetected errors in our tax provision calculations pertaining to the tax effect of share-based compensation. No restatement of previously issued financial statements was required because the effect on those financial statements was not material. How did this happen? Because our processes regarding the determination of significant inputs into the tax provision process was not rigorous enough, which allowed faulty assumptions to be made and repeated over time. We are now strengthening our monitoring controls in this area to address the deficiency in our processes. The cumulative effect of the errors in the tax provision calculation was a tax benefit consisting of $1.8 million associated with the prior years and $400,000 associated with the first two quarters of the current fiscal year. Excluding the effect of the $1.8 million portion of the cumulative adjustments that relate to prior years, the company's effective tax rate for fiscal 2011 is expected to be 38% versus the 40% tax rate that we previously reported. Now with that, the rest of our discussion, as I said, will focus on adjusted earnings that exclude the effect of the tax benefit provided in the quarter. Revenues for the second quarter were $108.8 million, which include $6.6 million of revenues contributed by our recent acquisition, Quest Integrity Group. Adjusted net income available to common shareholders was $1.7 million in the current quarter versus $1.2 million in last year's third quarter. As we pointed out in our press release, some other financial highlights for the quarter were: adjusted EBIT increased 24% and 37% for the third quarter and year-to-date, respectively; adjusted earnings per share increased 33% and 47% for the third quarter and year-to-date, respectively; net debt, that is total debt less cash at the end of the quarter, was $46.7 million, a reduction of $16.7 million during the quarter. Now just for a few more cash flow related items. Capital expenditures for the quarter were $3 million, depreciation and amortization was $4.3 million and noncash compensation was $1.2 million. Adjusted EBITDA for the quarter, excluding nonrecurring items, was $8.6 million, and adjusted EBITDA for the trailing 12 months was $53 million. At February 28, our total debt was $69.3 million, cash was $22.6 million, and as I mentioned, our net debt was therefore $46.7 million. Even with the use of approximately $41 million of cash in the Quest Integrity acquisition during our second quarter, our net debt at the end of Q3 is only $11 million higher than it was at the end of last fiscal year. We're very proud of that. And our net debt to adjusted EBITDA on a trailing 12-month basis was less than 1:1. At the end of the quarter, the availability under our credit agreements was in excess of $75 million. And so with that, Phil, I'll turn it back to you.
Philip Hawk
Thanks, Ted. Now I would like to provide some additional perspectives on our business, recent performance and our outlook. Let's begin with a high-level look at the entire fiscal year. Overall, we remain on track with previously communicated expectations. We are maintaining our full year fiscal year 2011 adjusted earnings forecast of $1.10 to $1.25 per fully diluted share. This current estimate corresponds to earnings growth for the full year of 40% to 50%. We are pleased with the progress we are making. Now let's shift to a more detailed review of our third quarter results. As context and background, let me remind everyone that our business experiences seasonal fluctuations in both revenues and net income, and our third fiscal quarter, which runs from December 1 to February 28, is typically our weakest quarter. There are a number of reasons for this. From a revenue standpoint, the third quarter encompasses both the Christmas and New Year holidays, which are typically very low activity periods. It is also generally a period of lower turnaround activity. There is also one additional cost that Team incurs primarily in this quarter. Many payroll-related taxes are at their highest levels during the first few months of the calendar year. For example, the total amount of federal and state unemployment tax expenses in the most recent quarter were about $1.5 million or $0.04 per share higher than in Team's first fiscal quarter this year with roughly similar activity levels. Let's now shift to actual performance in the quarter. I was pleased with Team's metrics in a number of key areas. Team's overall job margins remained unchanged versus both the prior year quarter as well as the most recent trailing quarter, that is Team's second fiscal quarter ending in November 2010. Team's field labor utilization levels continue to be strong and slightly favorable to last year. Our SG&A costs for the legacy units continue to be favorable to prior year levels. And our new Quest Integrity Group had a very positive start in its first full quarter as part of Team. In what is a seasonally weak quarter for them as well, Quest posted total revenues of $6.6 million. On the other hand, we are disappointed with Team's lack of organic revenue growth. Excluding the impact of Quest, Team's legacy revenues were $102 million, down about $2 million from the prior year quarter. Because we have such a large number of projects, customers and service locations, there's not one single event or factor to point to that accounts for the lower revenues and activity levels. Organic growth in the U.S. was a positive 3% for the quarter versus 11% growth for the first half of the fiscal year. Canadian revenue actually declined 18% overall in the quarter, reflecting significantly less project work versus the prior year. For the first half of the current fiscal year, overall Canadian revenues were flat versus the prior year. Non-North American revenues in the quarter were actually up about 10%. There were several factors that contributed to these results. The first was weather. During the quarter, there were several major snowstorms that had a significant impact on our operations in both the Central and Northeast regions of the U.S. In addition, the Gulf Coast regions also lost several days of work due to ice. Frankly, we do not believe that the presence of bad weather reduces the total ultimate demand for our services. We presume that virtually all of the work that is delayed or deferred will need to be completed at some point. Second was the slower than expected start-up of project work in January and February. There were two major projects that were each pushed back about 30 days for different reasons during the quarter. One final observation is that the natural lumpiness of our business related to the timing of projects will have a bigger impact, both positively or negatively, in the seasonally weaker quarters. Following a thorough review of our current activity levels and planned major projects, we continue to expect strong activity levels and earnings performance in our fourth quarter. Our March activity levels were strong and consistent with this full year forecast. Looking ahead and consistent with our practice in previous years, we plan to provide our initial specific guidance for the next fiscal year at our year-end earnings conference call this summer. Today, I would like to provide some general color and tone to our outlook for the coming year. The bottom line is that we expect to achieve continued attractive organic revenue and earnings growth in the year ahead. We believe our market and business fundamentals are already good and are continuing to improve from recession levels. For our major customer segments, customer profitability is much improved from prior year levels. For example, refining customers continued to enjoy attractive crack spreads. Many petrochemical customers are benefiting from improved export opportunities due to the weak dollar. However, at the same time, our customers are maintaining a cautious, cost-sensitive attitude in the management of their businesses. Our natural advantages resulting from our service line and geographic service network breadth continue to be relevant in our highly fragmented competitor environment. Our customers continue their migration towards fewer, larger, more professional service providers. Our continuing focus is to make sure the advantages of our comprehensive service capability are even more compelling to our customers wherever possible. We have a number of exciting growth opportunities in the coming year which were not available or mature in the current year. These include the expected restart of new capacity development in the Fort McMurray Canadian oil sands region; Expanded Team capabilities and offerings in a number of areas, including InsertValves, Pipeline Wye, Advanced Inspection Services, expanded wireless heat treating capabilities and expanded heat exchanger repair capabilities; and a full year of Quest Integrity Group as part of the Team family, with the continuing growth of its capabilities. We expect to see this growth both within the Quest Integrity Group revenues as well as within Team's legacy businesses, as we capitalize on joint opportunities and the linkages between our various units. Let me wrap up with a couple of final comments before we take your questions. We remain pleased with our expected performance for this year and confident about our prospects longer term. Our basic market and business fundamentals for our company remain attractive. Of course, being well-positioned doesn't guarantee positive future results. We fully understand we will have to earn it by providing our customers with outstanding service and support every day, and we expect to do just that. That concludes my remarks. Sandra, let me turn it now back to you for any questions from our listeners.
Operator
[Operator Instructions] Your first question is from Matt Duncan from Stephens. Matt Duncan - Stephens Inc.: The first question I've got is with regard to the project startup delays and adverse weather you referred to in the quarter. Is there any way to quantify the impact of those two items on your top line this quarter?
Philip Hawk
I'm going to resist trying to do that. We've kind of done a little bit of estimating internally, Matt. The problem is comparing to prior year, because weather happens every winter, right? Matt Duncan - Stephens Inc.: Sure.
Philip Hawk
To say that it's -- I can point to, kind of, branches and closures that we lost a week here or there. But to say that, that's comparable to prior year, it's difficult. So I'm going to resist that. And the same with project starts. These are projects that are happening, again, that we just were -- two different ones that are significant events for us, both got pushed about 30 days for issues completely unrelated to Team. Matt Duncan - Stephens Inc.: And those projects, Phil, are still ongoing presently?
Philip Hawk
Yes. Matt Duncan - Stephens Inc.: Okay. Now that we're obviously squarely in the middle of the spring turnaround season, can you talk a bit about the industry dynamics that you're seeing for this turnaround season? Are projects, by and large, going forward? Are they doing their typical starting at y and end up being 1.5x that size? Are you seeing sort of a normal healthy spring turnaround?
Philip Hawk
Yes is the answer. We're very busy, and we expect to stay that way for the quarter. I mean we're very positive about our activities. And as I said, we're kind of a month into it, and it was a very good month, activity-wise, very strong. Matt Duncan - Stephens Inc.: Okay. Quest is still relatively a new part of Team, but can you give us some commentary about how it's performing to date relative to your expectations?
Philip Hawk
We're delighted. I would just caution that it's early, but this was their first full quarter. It's a seasonally weak quarter for them as it is for us for the legacy businesses for the same reasons. And they had a solid quarter. As I said, $6.6 million revenue is good performance for them.
Operator
The next question is from Rich Wesolowski from Sidoti & Company. Richard Wesolowski - Sidoti & Company, LLC: Is there any change to the annual revenue outlook versus the range given in January?
Philip Hawk
I think we tightened it down a little bit. I believe it's $485 million to $500 million.
Ted Owen
To $500 million, right. We reduced it by $10 million. Richard Wesolowski - Sidoti & Company, LLC: Okay. So taken in isolation, is the May quarter shaping up any better or worse than you had planned when you reset the guidance in January, or was all the change in the February quarter?
Philip Hawk
You mean in terms of revenue? Richard Wesolowski - Sidoti & Company, LLC: Right.
Philip Hawk
I think that the bigger impact was on the third quarter. Richard Wesolowski - Sidoti & Company, LLC: Okay. Can you comment on your potential for further operating leverage and, specifically, the room for revenue growth that would not require any additional indirect costs?
Philip Hawk
I think the guidance we've given is that we expected kind of operating leverage, organic leverage in the 30% range until we kind of get back to kind of running rate that we've run historically, which would be kind of a little over $500 million. And that's what we really are projecting here in the fourth quarter. Richard Wesolowski - Sidoti & Company, LLC: Okay. And then looking out a little further, is it reasonable to assume you would at least post, say, mid-teens incremental operating margin as you move past the $500 million?
Philip Hawk
Yes. Our goal is 20% operating leverage kind of long term, and I appreciate your point that we haven't always achieved that over the years. But I think it's going to be a little -- it's going to be favorable for that certainly for the rest of this year and perhaps as we get into the next year. Richard Wesolowski - Sidoti & Company, LLC: Great. And then lastly, just a quarter-end headcount?
Ted Owen
Quarter-ended headcount is about 3,200 people, full-time employees.
Operator
And the next question is from Arnie Ursaner from CJS Securities. Arnold Ursaner - CJS Securities, Inc.: I can appreciate you may not be able to quantify the weather, but I assume you could quantify the losing 30 days or slowing down 30 days on two projects where you probably had people lined up ready to work. And I assume it also relates to the Canadian revenue being down 18%. Can you expand a little bit on both of those, please?
Philip Hawk
Let's talk about each of those items. The easy one is the Canadian project. Frankly, last year, there was a very significant project, a heat treating project in Canada, kind of special circumstances that caused it that is not present today, and that's virtually the entire difference in Canada in terms of revenue variance. So it's really not related. It wasn't something that we planned to have this quarter. It just is kind of on a comp basis. We look at the turnarounds, the revenue isn't lost, it just didn't happen at the time frame that we had anticipated and so the bulk of it, or a significant bulk of it is not happening or did not happen in the third quarter. In terms of kind of direct labor or lost labor wages, there was very little of that. But what you have in our business is we have a fairly high -- when you count all of the kind of readiness costs of our company with all our locations and expenses, if you have low revenue overall, you have less absorption of that cost or you have less revenue over which to spread that entire infrastructure cost. So it squeezes margins. But it wasn't that we lost revenue. It's just the lack of that revenue in this quarter gave us less revenue over which to spread our costs. Arnold Ursaner - CJS Securities, Inc.: I guess where I'm going with that is, have you thought about or quantified the margin impact you think it had?
Philip Hawk
Well, I think it kind of goes both ways is if the incremental revenue up is, as we're saying, 30% in this environment, the incremental revenue down is probably even a little bit more than that because of benefit costs on individuals. So I suspect it's a 30% to 40% impacted delta EBIT on revenues in the quarter. But we're going to get that back, though, in the next quarter. And that's a little bit of the message of why we're not changing our overall outlook is we don't really think the world is worse. We think it's lumpy and the amount that we realized in the quarter is less than certainly the analysts expected and a little less than we were anticipating. But our, kind of overall view continues to be pretty much unchanged and positive. Arnold Ursaner - CJS Securities, Inc.: My second question relates to Quest Integrity. According to your filings and comments, it did $22 million in revenue in 2010. You mentioned it created or had $6.6 million of revenue in this quarter, which is seasonally weak.
Philip Hawk
Yes. Arnold Ursaner - CJS Securities, Inc.: If I look at that, it's a 26.4% annual rate, and you haven't even gotten the benefits yet of cross selling, subcontracting to ownership and some of the other initiatives you have underway. Any additional comments you'd care to make about Quest?
Philip Hawk
Well, it's early, is what I would say. But as we told you when we bought the company, we're excited about it and so are the management team, all that came with this. And we have high expectations. I don't want to declare victory on a single quarter, but it's a good start. But I don't think any of us are satisfied just that we're done. It's just a start. It's an exciting future for that company and for Team.
Operator
[Operator Instructions] The next question is from Pat (sic) [Matt] Tucker from KeyBanc Capital Markets. Matt Tucker - KeyBanc Capital Markets Inc.: It looks like in terms of the organic revenue that the weakness really came on the TCM side and which also includes Quest, which you indicated you're happy with the performance. Can you talk a little bit about why was the TCM legacy business, that seemed to be impacted more? And then looking forward, do you see a different outlook for Quest versus the legacy TCM business?
Philip Hawk
Yes. Your basic facts are correct in terms of what we posted in the press release, is that the lack of growth appears to be resident in the TCM business, not in the TMS business. But I would just tell you that, that is a little misleading and not the way I look at it, and certainly not the prospects that we see. And here is why. If you look at the TCM business, it has a higher proportion of Canadian activity than the TMS business just by kind of some historical reasons. And that's the weaker of our businesses. So there's a lot of impact to that. We talked about the big project last year, which was a TCM project. So again, it negatively affects those results. TMS has had a very good year in total as you look at the results. But even within the quarter, I would just say that the total TMS number reflect a very strong activity in the Gulf Coast region, but they had some of the same weather and kind of project issues as other areas. So I don't see them -- even though the data is different, the underlying reasons for that really don't speak to the potential of those businesses. I think the businesses have the same -- they have a lot of structurally the same characteristics, nearly the same margins, same outlook. And so our expectations for all those are the businesses and service lines in both divisions really are comparable. So we are pleased and excited about both of them, although I understand the basis of your question from the data that we put out. Matt Tucker - KeyBanc Capital Markets Inc.: That clarification is very helpful. And can you talk a little bit about where you are in terms of integration of Quest and how far along you are in deploying Quest capabilities at your existing locations? And then if you could also comment on employee retention with the Quest business?
Philip Hawk
Okay. Well, first of all, in terms of integrating, we are not going -- it's not our plan to integrate Quest into the business. It's going to continue to operate as a stand-alone entity for a lot of reasons related to the technical nature of the business and the differences in that business versus our other businesses. We do expect to coordinate our, kind of, marketing presence and activities with one another across the markets, and we're just getting started on that. We've got a couple of exciting kind of anecdotes and kind of plans. And we've got a couple of committees looking at high potential areas involving both the Quest leadership as well as other TCM managers. So we continue to be quite positive about it, but I can't point to, kind of in the bag successes that are kind of really leverageable yet. But our optimism and enthusiasm about potential is as great as ever, so we remain very, very positive about that. In terms of personnel retention, to my knowledge, I'm certain about it at the senior levels, but to my knowledge, we have 100% retention within the Quest Integrity Group since we bought them. Matt Tucker - KeyBanc Capital Markets Inc.: Great. Could you just comment on the outlook for the Canadian business going forward?
Philip Hawk
It's actually good. And kind of, ironically, there is clear movement of activity in Western Canada related to the tar sands activity. That is starting -- actually, we're seeing some kind of remnants of it this spring, but we expect it to continue to ramp for the next year or so. A lot of exciting things happening.
Operator
[Operator Instructions] The next question is from Adam Thalhimer from BB&T Capital Markets. Adam Thalhimer - BB&T Capital Markets: Let's see, you touched on the oil sands. What specifically are you seeing out there? Because I think at one point you talked about half a dozen projects. What would be the update to those projects?
Philip Hawk
I don't have specific current status of every one of those. But certainly, directionally, our belief is that many of those are moving forward, and some sooner rather than later. You just have to look at kind of the oil prices and I think an outlook, kind of a more bullish outlook on oil prices. At these ranges, the economics of the bitumen, in my understanding, are really quite attractive. So I would expect we're going to see a lot of ramp-up. What happened in the boom, the last boom, in the 2007, '08 period is, again, we had high oil prices that made it, the economics, very attractive in anticipation of high oil prices. But there was such a rush to develop that the costs really got out of line for the developers just competing for resources. And so what I expect is a little more, I'm going to say cautiousness or deliberateness in terms of the development approach just to avoid the complete overheating of the market with regard to any of the input, kind of service companies and input components to this development activity. But it's going to be positive, I think, for several years to come. Adam Thalhimer - BB&T Capital Markets: How big of a deal is the proposed Keystone pipeline? Are some of these projects dependent upon a Keystone expansion?
Ted Owen
I'm not sure I know, Adam. I mean, I don't think so, Adam. Certainly, the Keystone project would be a big deal. It is a major, major pipeline that's kind of, as you know, under review right now. But whether that bitumen is shipped to the United States in that pipeline or somewhere else, I don't think it will have a lot impact, would be my sense on activity in the oil sands. Adam Thalhimer - BB&T Capital Markets: Okay. Do you have a figure for organic growth for the entire business in March?
Philip Hawk
We track a lot of activity metrics. The thing that I hesitate to do is kind of segment and break our business down into such small components that I think it can be misleading or it just encourages unhelpful extrapolation of kind of small data points. So I think if you look at our total revenues that we're guiding to for the fourth quarter, it's $135 million to $150 million. If you kind of delta off the full year forecast versus $125 million last year, kind of in a comparable period. So that's going to be in the $12 million to $25 million range is what we are projecting our revenue growth to be for the quarter. Adam Thalhimer - BB&T Capital Markets: Okay. Where are we in the timeline of discretionary projects coming back, Phil? Do you think that happens this turnaround season, spring turnaround season?
Philip Hawk
I think we're seeing improvement all along. The economics of our customers are very good. And as they stay good, that makes those projects more interesting to them, right, because they're looking to de-bottleneck or on the margin, kind of increased production activity. So I think we have an environment that's going to be favorable. And as I said last fall, we saw kind of pretty normal turnaround activity, and we expect the same this spring. Adam Thalhimer - BB&T Capital Markets: It's funny because the crack spreads are obviously very favorable, but the utilization rates haven't really ticked up that much. Is there no historical correlation there?
Philip Hawk
I'm not an expert in refining, so I don't really know. I don't track utilization rates very much because I don't -- one thought was that utilization rates drive the demand for our services, and I have not been able to discern that. So I don't really focus too much on that myself. Adam Thalhimer - BB&T Capital Markets: And then last, just a couple housekeeping issues. What was the quarter-end share count, the diluted share count?
Ted Owen
20,400,000 shares. Adam Thalhimer - BB&T Capital Markets: 20.4 million shares. And I think I heard you say that cash at quarter end was $22.6 million?
Ted Owen
Correct.
Operator
[Operator Instructions] Arnie Ursaner from CJS Securities is back on line with a question. Arnold Ursaner - CJS Securities, Inc.: In your mind, what are the factors that would get you to the high or low end of your guidance? And how much of the work in Q4 is in hand, in your opinion?
Philip Hawk
I think it's all about revenue. I mean, very simply, I think every other aspect of our business, we feel like is kind of operating very well. And what gets us to the high end of the range is how hot and long the turnaround season runs. If it runs all the way to the end of May, the end of the quarter, we go to the high end of the range. If it kind of wraps up earlier, we kind of on the other end. Arnold Ursaner - CJS Securities, Inc.: Okay. And the weather and other issues you had in the quarter, when I think about utilization, do you even have the capacity of staff to make up the weather and other shortfalls you had in Q3? Do you have enough capacity to make it up in Q4?
Philip Hawk
We supplement our permanent staff with contract people, and we're up to 350 contract personnel are supplementing our full-time staff currently. So we are moving to the high end of our kind of utilization rates and near-term capacity and are, frankly, taking steps to start, which is a very positive thing, to start broadening our permanent staff again, as we see the kind of demand expanding. Arnold Ursaner - CJS Securities, Inc.: And when you use these third-party people, does that impact your margins in a noticeable way?
Philip Hawk
No. Arnold Ursaner - CJS Securities, Inc.: Okay. And then you really haven't touched much on it, but it's been a kind of a two-year issue on pricing. You were getting clobbered in the downturn. People were really pressing you very hard. You're now talking about a dramatically better environment and a pretty strong outlook where you need to hire people. Is your pricing beginning to reflect the change in the underlying demand?
Philip Hawk
Not yet. But what I think I did mention is that our job margin, which is really a reflection of pricing to a large extent, job margins were flat not only versus the trailing quarter, but also versus a year ago. This is kind of independent of kind of overhead utilization, so individual kind of direct job margins, which I think is a positive because it's not that there is no cost sensitivity. There is, and there's going to continue to be. But it's not leading to a degradation or deterioration of our, kind of, underlying, kind of, profit drivers of job margins. My belief is that if we get into an environment or a more inflationary environment where wages begin to creep up, that we'll be in a position to pass that along. Arnold Ursaner - CJS Securities, Inc.: And when you look to the fall turnaround season, what is the pricing outlook for that business?
Philip Hawk
I don't have any. I guess my expectation from a pricing and margin standpoint is that it's going to be similar to what it is today. We're not expecting recovery in job margins or an improvement in job margins. And frankly, we don't plan for that. We plan that any improvement in net margins will be to leverage or productivity improvements.
Operator
Matt Tucker from KeyBanc Capital Markets is back online with a question. Matt Tucker - KeyBanc Capital Markets Inc.: Forgive me if I missed this, but could you just give us a sense for what type of projects were those two that were delayed? And would you consider those more discretionary-type projects?
Philip Hawk
No, they are big turnarounds.
Operator
Rich Wesolowski from Sidoti & Company is back online with a question. Richard Wesolowski - Sidoti & Company, LLC: The 350 contract staff, that number is not included in the 3,200, correct?
Philip Hawk
Correct. Richard Wesolowski - Sidoti & Company, LLC: Okay. Of the five organic initiatives that you ran through, InsertValves and heat exchanger maintenance, et cetera, do any of those individually have the potential to move the needle for the company wide sales over the next two to three years? Or is it perhaps only in aggregate that they can raise the top line?
Philip Hawk
I think the potential revenues associated with any of those individual items, excluding Quest here for a moment, is probably in the $50 million revenue range. It's not a prediction that we would get $50 million next year, but that's kind of the order of magnitude. So it's a nice addition, nice incremental addition is how I would say it. Richard Wesolowski - Sidoti & Company, LLC: Right. And then lastly, what is the best tax rate to use for 2012 and beyond?
Ted Owen
38%.
Operator
Mr. Hawk, at this time, there are no further questions. I'll turn it back to you for closing remarks.
Philip Hawk
Thank you, Sandra. And I want to thank all of you for your participation in this call and your continuing interest in Team. We look forward to updating you on our progress with our year-end conference call in late July or early August. In the meantime, everyone, have a good day.
Operator
Thank you, ladies and gentlemen. This concludes today's conference. Thank you for participating. You may now disconnect.