The Home Depot, Inc.

The Home Depot, Inc.

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The Home Depot, Inc. (HD.NE) Q4 2012 Earnings Call Transcript

Published at 2013-02-26 12:30:32
Executives
Diane Dayhoff - Investor Relations Francis Blake - Executive Chairman and CEO Craig Menear - Executive Vice President of Merchandising Carol Tomé - CFO Marvin R. Ellison - Executive Vice President of U.S. Stores
Analysts
Michael Lasser - UBS Matthew Fassler - Goldman Sachs Daniel Binder - Jefferies & Company Dennis McGill - Zelman & Associates Colin McGranahan - Sanford C. Bernstein Kate McShane - Citi Peter Keith - Piper Jaffray Greg Melich - ISI Group Budd Bugatch - Raymond James Scot Ciccarelli - RBC Capital Markets Priya Ohri-Gupta - Barclays Capital Brian Nagel - Oppenheimer Eric Bosshard - Cleveland Research Company
Operator
Good day everyone, and welcome to today’s Home Depot fourth quarter 2012 earnings conference call. [Operator instructions.] Beginning today’s discussion is Ms. Diane Dayhoff, vice president, investor relations. Ms. Dayhoff, please go ahead.
Diane Dayhoff
Thank you, Yolanda, and good morning to everyone. Welcome to the Home Depot fourth quarter earnings conference call. Joining us on our call today are Frank Blake, chairman and CEO of the Home Depot; Craig Menear, executive vice president of merchandising; Carol Tome, chief financial officer and executive vice president, corporate services. Following our prepared remarks the call will be open for analyst questions. Questions will be limited to analysts and investors, and as a reminder, we would appreciate it if the participants would limit themselves to one question with one follow-up, please. If we are unable to get to your question during the call, please call our Investor Relations department at (770) 384-2387. Now, before I turn the call over to Frank, let me remind you that today's press release and the presentations made by our executives include forward-looking statements as defined in the Private Securities Litigation Reform Act of 1995. These statements are subject to risks and uncertainties that could cause actual results to differ materially from our expectations and projections. These risks and uncertainties include, but are not limited to, those factors identified in the release and in our filings with the Securities and Exchange Commission. Today's presentations will also include certain non-GAAP measurements. Reconciliations of these measurements is included in the release, and is provided on our website. Now let me turn the call over to Frank Blake.
Frank Blake
Thank you, Diane, and good morning everyone. Sales for the fourth quarter were $18.2 billion, up 13.9% from last year. Comp sales were positive 7% and our diluted earnings per share were $0.68. Our stores in the United States had a positive comp of 7.1%. Even though we were anniversarying strong sales from last year’s warm weather and storm repair, all three of our U.S. divisions positively comped in the quarter, and 38 of our top 40 markets had positive comps. New York and New Jersey were our best-performing regions, driven principally by Hurricane Sandy related repair activity. And we continue to see recovery in our Florida, California, and Arizona markets. On the international front, our Canadian business had positive comps for the fifth consecutive quarter, and our Mexican business had another quarter of positive comps, making it 37 quarters in a row of positive comp growth. During the quarter, we also opened our 100th store in Mexico, a significant milestone in the growth of our business there. In the U.S., our results benefited from storm repair, but they also reflected an improving housing market. During the housing market downturn and even during the stabilization of the last few quarters, our pro sales performance lagged our consumer sales growth. An encouraging sign in the fourth quarter was that sales to our pro customers grew on particular with sales to consumers. We’re also beginning to see growth within our smaller pro segment. Previously, the growth in our pro business occurred predominantly within the larger pro segment. We had a hypothesis that the growth would start to reach our smaller volume pros as the market recovered, and our fourth quarter results provide at least one data point to suggest that is occurring. Our services business is also recovering. In the quarter we saw double digit growth in this business, with strength across our key programs. We have now had nine consecutive quarters of growth in services, and we are adding technology with our “My Install” functionality, which provides customers more real time updates and project tracking throughout the installation process. Operationally, Marvin and his team continue to make progress on our customer service initiatives. We have a target of 60-40, where 60% of our store labor hours are dedicated to customer-facing activity. We ended the year at 57%. Our customer satisfaction scores improved again during the quarter, as well as for the year, at the same time that we had the highest annual transactions in the company history. During the quarter, we began the rollout of buy online, ship to store. We already have in place buy online, pick up in store, and buy online, return in store. These are foundational components of our interconnected retail experience. As a team, we’ve been focused on making sure that this is not only a convenient offering for our customers, but also a great experience, and we’re pleased to see our customer satisfaction scores for these services continuing to improve. As you’ll hear from Craig, we saw strength in the core of our business in the quarter, and our holiday assortment and expanded appliance offerings also performed well. We had what was for us a record sell through of our holiday items, and our dotcom business had a strong holiday selling season in the quarter, with record sales online. We also completed the acquisition of BlackLocus, a retail analytics firm, which will bring additional tools and capabilities to support our merchandising team. We are pleased that in 2012, we met and beat the targets we set in 2009 of achieving an operating margin of 10% and a return on invested capital of 15%. We ended 2012 with a 10.4% operating margin and a 17% return on invested capital. This past June, at our investor conference, we set out our next stage financial targets of 12% operating margin and 24% return on invested capital by 2015. For fiscal year 2013, as Carol will detail, we expect comp sales growth of low single digits, and we expect diluted earnings per share including share repurchases from excess cash of $3.37, or an increase of 12%. While we believe a recovery in housing is underway, GDP growth is expected to be modest, and there are a number of pressures on our customers, including reduced disposable income and continued constraints on credit availability. Private fixed residential investment as a percent of GDP saw another uptick to 2.6% in the fourth quarter, but is still well below previous historic lows. We continue to believe that the path to recovery will resemble a gradual thawing process. We think it is best to plan and structure our business on the assumption of a modest recovery and then adjust, if and when the opportunities or challenges arise as we have previously. Today, our board announced a 34% increase in our quarterly dividend to $0.39 per share. The board has also authorized a new share repurchase program of $17 billion. We are committed to maintaining a disciplined capital allocation strategy, investing in our business and with our excess cash, creating value for shareholders through dividends and share repurchases. Let me close by thanking our associates for their hard work and dedication in the fourth quarter and throughout 2012. Over 99% of our stores qualified for success sharing, our bonus program for our hourly associates, for the second half of the year, and we had the highest-ever success sharing payout. We look forward to continuing this momentum in 2013. And with that, let me turn the call over to Craig.
Craig Menear
Thanks, Frank, and good morning everyone. We are pleased with our performance in the fourth quarter, as sales exceeded our expectations across the country and across all departments. But I would also like to take a moment and recognize the cross-functional efforts of our stores, our merchants, supply chain, and our vendors for meeting the needs of the communities impacted by Hurricane Sandy. They did a great job of working to take care of our customers. The departments that outperformed the company’s average comp for the fourth quarter were tools, lumber, electrical, outdoor garden, lighting, indoor garden, and décor. Flooring, kitchens, bath, plumbing, hardware, paint, and millwork performed positively, and while comp sales in building materials were negative, they exceeded our plan. As Sandy hit in the beginning of the fourth quarter and damaged the shorelines in New Jersey and New York, we saw a sales lift, which Carol will go over in her remarks. Specific categories in the northern division that were first to experience lift after the storm were generators, with a triple digit comp, as well as double digit performance in plywood, safety and security, extension cords, water heaters, and cleaning. These sales can be attributed to the immediate needs of our customers to get their homes back in order. We expect the impact of Sandy to continue at least through the first half of the year. While winter was warmer than average, it wasn’t as warm as 2011, which led to negative performance in exterior project categories in the northern division. However, we saw positive performance in the north, in projects completed inside the home, like laminate flooring, wood flooring, and interior paints. Across all U.S. divisions, the core of the store continues to maintain momentum, with positive performance in plumbing, hardware, and paint departments, as well as maintenance and repair categories in spray paint, lubricants, light bulbs, chemicals, pipe and fittings, tape, plumbing repair, and fasteners. As I shared with you last quarter, we had several programs planned to drive sales in the fourth quarter. In decorative holiday, we had double digit positive comps in every region of the company, and we are becoming the destination for these products. We also had strong sales on Black Friday that drove record performance, and our gift center sales exceeded our plan and resulted in positive performance in hand tools, portable power, and power tool accessories. Total comp transactions grew by 1.7% for the quarter, while average ticket increased 5.6%. Our average ticket increase was impacted somewhat by commodity price inflation in lumber and copper, which contributed approximately 80 basis points to comp. Transactions for tickets under $50, representing approximately 20% of our U.S. sales, were up 0.3% for the fourth quarter. Transactions for tickets over $900, also representing approximately 20% of our U.S. sales, were up 9% in the fourth quarter. The drivers behind the increase in big ticket purchases were the strength in generators and appliances. Now let me turn our attention to the first quarter. We always talk about how spring is our biggest selling season, and so for the fourth consecutive year, we will have our spring Black Friday event. We continue to work with our vendors to bring in special buys and extraordinary value on popular spring items. In addition to this kickoff for our spring season, we’re excited about the new products our merchants have added to our assortments. In outdoor living, we are introducing 10 new patio collections this quarter, in store, and online we are introducing 14 new collections from Hampton Bay and Martha Stewart Living. And later in the quarter, we will be adding 11 new patio families to our Home Decorator collection online. We’ve focused on building out our collections this year, and expanded our selection of coordinating pieces online. These expanded sets will offer our customers an incredible selection at great values, and allow them to create the outdoor living experience they desire. To enhance our patio collections, we are introducing a semi-customizable cushion program via online that allows customers to choose their own cushion color from 10 different options. In addition, we have a great new lineup of grills, with exclusive offerings from Brinkman, Charbroil, and Weber. New for 2013 in garden, [Andro’s] complete weed and pest control system has quick change out cartridges with four refill options for multiple weed and pest control apps. This system eliminates measuring, mixing, application, and storage issues associated with traditional chemical applications. For lawn maintenance, we have new zero turn tractors from Cub Cadet and Toro, and expansion in our lithium battery powered products in cordless outdoor power tools, including a pole saw and mower, in addition to new trimmers and edgers. We are ready for spring, but we have a strong line of products for projects inside the home as well. In store now, we have our SoftSpring carpet, some of the softest, most durable carpet on the market, to which customers are really responding. In addition, during the quarter, we’ll have new products available in LED lighting and new innovation in bulbs, and expansion of our recessed lighting offering. We will also have new innovation in our paint department and expansion of our Husky mechanics tools and pneumatics. We continue to expand our faucet assortment, with over 20 items debuting in the quarter, including two exclusive Moen faucets that feature microband technology, which mitigates the adherence of germs and bacteria to the fixture. Finally, we are enhancing our vanity lineup, with several new styles, specifically with the introduction of our first Glacier Bay all in one vanity. And with that, I’d like to turn the call over to Carol.
Carol Tome
Thank you, Craig, and hello everyone. In the fourth quarter, sales were $18.2 billion, a 13.9% increase from last year. Our fiscal year included a 53rd week, which added approximately $1.2 billion in sales to the fourth quarter and the year. The extra week is not included in our comp or same-store sales calculation. Comps were positive 7% for the quarter, with positive comps of 7.2% in November, 13.7% in December, and 1.2% in January. Comps for U.S. stores were positive 7.1% for the quarter, with positive comps of 7.6% in November, 13.9% in December, and 1% in January. As we expected, the deceleration from December to January was due to the following factors. First, January was our toughest compare, as we had a positive comp of 8.8% in 2011. And then second, in 2012, the Christmas holiday fell in fiscal January compared to fiscal December in 2011, which shifted an entire day of sales from a comp perspective. Sales related to Hurricane Sandy were approximately $242 million in the fourth quarter, $112 million higher than the storm sales we realized from Hurricane Irene in the same period last year. As Craig explained, we believe there will be continued tailwinds from storm-related sales into 2013. For the year, our sales increased 6.2% to $74.8 billion. Total company comp sales were positive 4.6%, and comps for U.S. stores were positive 4.9%. Our total company gross margin was 34.9% for the quarter, a decrease of 6 basis points from last year. Five basis points of the year over year decline occurred in our U.S. business, and are explained by the following. First, our shrink efforts continue to gain traction, and we realized 15 basis points of gross margin expansion as a result of better shrink performance than one year ago. Second, we experienced 16 basis points of gross margin contraction due primarily to a change in mix of products sold, including a higher penetration of lower margin products like lumber, appliances, and generators. And finally, we experienced 4 basis points of gross margin contraction due to higher transportation costs in our supply chain, as we expedited merchandise to areas affected by Hurricane Sandy. For the year, we experienced 10 basis points of gross margin expansion. In the quarter and for the year, we experienced strong expense leverage due to positive sales growth and solid expense control. As you will recall, during the third quarter, we had an impairment charge of $155 million that ran through operating expense associated with the closing of our big box stores in China. Subsequently, we settled certain China real estate leases in a more favorable way than we estimated, which resulted in a favorable adjustment of $20 million in the fourth quarter. Including this adjustment, operating expense as a percent of sales decreased by 135 basis points to 25.3% in the fourth quarter. Our operating leverage in the fourth quarter is a bit distorted by the extra week. On a 13-week basis, we leveraged expenses by 107 basis points. For fiscal 2012, operating expense as a percent of sales was 24.2%, a decrease of 82 basis points from last year. Excluding the impact of China, operating expense as a percent of sales was 24%, a decrease of 100 basis points from last year. In the fourth quarter, interest and other expense was $160 million, a slight increase from last year, and for the year, interest and other expense totaled $545 million. Our income tax provision rate was 35.8% in the fourth quarter, and 37.2% for the year. On a reported basis, diluted earnings per share for the fourth quarter was $0.68. Our 53rd week contributed approximately $0.07 of diluted earnings per share in the quarter and the year. For the year, on a reported basis, diluted earnings per share were $3, reflecting the $0.10 diluted earnings per share impact of the charges associated with the China store closing. Adjusting for the China charges, diluted earnings per share for the year was $3.10, an increase of 25.5% from fiscal 2011. Moving to our operational metrics, during the fourth quarter we opened six new stores in Mexico, and as a company we ended the year with 2,256 stores. At the end of the year, selling square footage was 235 million, flat to last year. Total sales per square foot for the fourth quarter were $295, up 8.9% from last year. For fiscal 2012, sales per square foot were $319, up 6.6% from fiscal 2011. Both the fourth quarter and year-end sales per square foot number include the 53rd week. At the end of the year, inventory was $10.7 billion, up $385 million from a year ago. Inventory turns were 4.5x, up from 4.3x last year. Moving on to our share repurchase program, in the fourth quarter we received 1.5 million shares related to the true up of an accelerated share repurchase we initiated in the third quarter. Additionally, in the fourth quarter, we repurchased $700 million, or 11 million of our outstanding shares, on the open market. For the year, we repurchased a total of $4 billion, or 74 million shares, of outstanding stock. Computed on the average of beginning and ending long term debt and equity for the trailing four quarters, return on invested capital was 17%, 210 basis points higher than fourth quarter of fiscal 2011. We detailed our guidance in our press release, but I want to take a few moments to comment on the highlights. To start, a few housekeeping matters. First, remember that we guide off of GAAP. So fiscal 2013 guidance will launch from our reported results for fiscal 2012, which include sales and earnings associated with the 53rd week. Second, when we report our quarterly results, our fiscal 2013 comps will be reported on a like-for-like basis. In other words, we’ll compare weeks 1 through 52 in fiscal 2013 against weeks 2 through 53 in fiscal 2012. So, with that, as we look to 2013, we are basing our sales growth assumptions primarily on GDP forecasts, which, for the United States, is approximately 2%. We are also projecting that the U.S. housing market, namely turnover and improving home prices, will contribute 100 basis points of comp growth in 2013. While recovering, we do not believe the housing market will fully recover in 2013. Some may say this is a conservative view. We would agree. But we would rather plan conservatively and as we showed in the fourth quarter, if sales are stronger than we expect, we can react quickly to the demand. For the year, we expect comp sales growth of approximately 3% and total sales growth of approximately 2%. With this guidance, on a two-year basis, our comp for years 2013 and 2012 would be about the same as what we reported for the combined 2012 and 2011 years. We are planning for positive same-store sales growth in every quarter. For 2013, we are projecting moderate gross margin expansion. This expansion will come from ongoing efforts in our merchandising transformation, and in part from benefits associated with certain acquisitions made in 2012. On the expense front, we are forecasting our expenses to be roughly flat year over year, and on a 52-week basis, expect expenses to grow approximately 40%, the rate of our sales growth. For the year, we project that our operating margin will grow by approximately 65 basis points, reaching about 11% by the end of the year, just 100 basis points shy of our 2015 target. For fiscal 2013, we expect diluted earnings per share to increase by approximately 12% to $3.37. This guidance includes our plan to repurchase $4.5 billion of outstanding shares during the year, using excess cash. Our capital spending plan for fiscal 2013 is $1.5 billion, a 14.3% increase over what we spent in 2012, reflecting investments in support of our key initiatives. For the year, we project cash flow from the business of roughly $7.2 billion. We will use our cash to invest in our business and to return capital to shareholders in the form of share repurchases and dividends. Our commitment to shareholder returns has never been stronger. As Frank mentioned, in today’s press release we announced a 34% increase in our quarterly dividend, which equates to an annual dividend of $1.56, in line with our targeted dividend payout ratio of 50%. Additionally, our board just announced a new share repurchase authorization of $17 billion. As discussed, we plan on using $4.5 billion from excess cash to repurchase shares in 2013. We are also contemplating raising external financing for additional share repurchases. Our adjusted debt to EBITDAR ratio is 1.6x, and based on our target adjusted debt to EBITDAR ratio of 2x, we have roughly $4 billion of financing capacity today. In the face of a recovering housing market and attractive interest rates, we believe 2013 may be an opportune time to issue incremental debt capital to repurchase shares. This action would be earnings per share accretive to the guidance that we shared with you this morning, and we will certainly let you know when we do something here. So we thank you for your participation in today’s call. Operator, we are now ready for questions.
Operator
[Operator instructions.] We’ll take our first question from Michael Lasser, UBS. Michael Lasser - UBS: First, I’m wondering if you’re seeing anything in the business today that would speak to the duration and sustainability of the recovery. Obviously you’re seeing really good trends right now. The issue is, how long can it last?
Francis Blake
I’m not sure there’s anything directly that we can see that’s going to tell us how long it lasts. What I would say is that so far, what we’re seeing is consistent with, if not slightly better, than what we discussed with everyone back in our June investor conference, where we laid out here’s how we see our market recovering, that there will be a workout stage for a couple of years, before we hit the strong recovery stage. And I’d say what we’ve seen so far is consistent with that, if not slightly positive. Michael Lasser - UBS: And would you suggest it’s coming from credit conditions easing? Is that in part what’s driving the improvement?
Francis Blake
The way we look at it, it’s coming from a number of factors. It’s hard to pinpoint just one. And we hopefully gave a helpful roadmap back in June, but there’s additional household formation, there’s additional housing price appreciation, existing housing turnover is improving. Then credit availability, I’d actually say, is still a bit of a brake on the recovery. But we see a lot of positive signs there.
Carol Tome
And maybe I’ll just give you one data point to make this real. We have a directionally correct, but imperfect, model, I would say. But if we look at just housing turnover, and you look at the number of units that turned in 2012, about 400,000 units, you apply an average spend against those units of about $3,500, apply our market share against that, and then we triangulate what it means to our comps, and we think about 50 basis points of our comp growth came from housing turnover. As we look to forecast for 2013, we would expect to get, again, 50 basis points of comp coming from housing turnover. Michael Lasser - UBS: That’s very helpful. I think your models are probably more directionally correct than our models, so that’s useful. One quick follow up question on the 60-40 breakdown in service. Should we expect that once you reach your targeted goal, that the [keynote] is going to reflect some incremental investment in labor. The fear now would be, as your sales continue to recover like they have, you’re going to have to put more hours in the store to meet that demand.
Francis Blake
The first thing I would say is our business model actually reflects adding hours as the sales increase, as it is. Marvin’s here, and he’ll comment on 60-40, but the second thing I’d say within 60-40 is our intention is when we get there - and obviously we’re very, very close - there’s an enormous amount of effort that will then go into optimizing our productivity within each of those groups of customer-facing and tasking. But Marvin, perhaps you want to comment.
Marvin Ellison
We started this in roughly 2009, and within that timeframe, we’ve generated roughly 500 payroll hours that we’ve shifted to the selling floor. And that is a reallocation of payroll, not an incremental add of payroll, which is very beneficial to our financial model. As Frank mentioned, we will have a continuous improvement process, and we’ll hit this milestone before the end of 2013. We’re going to continue to find ways to optimize productivity. We’re going to find ways to get additional hours to the sales floor. So we’re not going to stop. We’re just probably going to not talk about it as much. But we’re going to continue to improve our processes. As Frank mentioned, we have an activity based model, so as sales increase, payroll will be generated. That’s going to be on top of what we can create with our productivity efforts. So we’re very proud of the hard work of the operations team, the men and women in our stores, but we see this as a continuous process.
Operator
We’ll take our next question from Matthew Fassler with Goldman Sachs. Matthew Fassler - Goldman Sachs: My first question relates to the sales forecast. You talk about the relationship between your business and GDP, and you think about the [unintelligible] comp that you just produced in a quarter where GDP wouldn’t come close to explaining the increase. Are there any other reasons other than general conservatism to think about the sales forecast where it is? And do you feel like perhaps you’re understanding some the intrinsic and more sustainable drivers of the business that you saw in Q4?
Carol Tome
The first thing I would say is when we build our forecasts, we do not assume any benefit from commodity or currency. So we are neutral from that perspective. And as we look out for 2013, we do look at GDP as the underlying basis for growth. Then we look at housing metrics to determine what we think could happen to the home improvement market, and that’s the basis for the guidance that we gave for 2013 of 3%. Now, I will say to you, look at our performance in the fourth quarter. We exceeded our expectations. We beat our plan by about 4.5%. We can easily explain 200 basis points of that. About 80 basis points, as Craig said, came from commodity inflation, about 70 basis points came from the impact of Hurricane Sandy, and then about 30 basis points came from appliances. The rest is strength across the core of the business. That could suggest that our view is conservative looking ahead, but we’d rather be conservative and react than [unintelligible]. Matthew Fassler - Goldman Sachs: Fair enough. And then the second question I just wanted to ask you, just to the appliance business, that pops up a couple of times in the discussion as a driver of ticket and as a driver of mix impact on margin. Could you talk about any particular efforts that you have, whether you feel like this is a market share gain by the Home Depot, or underlying strength in the appliance market?
Craig Menear
We do believe that based on independent tracking we picked up a little share in the appliance business. As you know, we went out and we actually expanded our assortment breadth in this category and we took 120 stores that we completed in the quarter with an expanded offering on the selling floor. And we’re actually very pleased with the results that we’ve gotten from the additional brands that we’ve added to our assortment, as well as those 120 stores. And as a matter of fact, in 2013 we’ll look to add about another 120 stores to that expanded program in store.
Operator
We’ll take our next question from Dan Binder with Jefferies & Co. Dan Binder - Jefferies & Company: I was wondering if you can speak to any promotion or price investment year on year, if there was anything in the gross margin that reflected that.
Francis Blake
Overall, our activity was comparable with what we had last year, and really the big drivers are what Carol called out in terms of the pressure we saw from mix, in part due to Hurricane Sandy with things like generators and plywood that run significantly below the company average.
Carol Tome
We had double digit growth in lumber. We love those lumber sales, but they are low margin. Dan Binder - Jefferies & Company: Any thoughts on early Q1 trends?
Carol Tome
Yeah, we’re very pleased with the performance of our business thus far. February is our toughest compare, and we’re quite pleased. Dan Binder - Jefferies & Company: Just one last thing, I was in a store recently - I realize you do lots of tests, but this was a fairly interesting test where you brought flooring to the front of the store, and I was just curious if that’s something that has greater promise based on the results you’re seeing there.
Francis Blake
I know there’s flooring product in our [swing] area in certain stores. We do different buys at times on product that can vary by location in the country. But there’s no move right now in total to bring flooring forward.
Marvin Ellison
I think this is consistent with the local store-based team working with the regional merchandising team in the field. Just take a look at market share. They’re responding to market demand, feedback from customers, and what they see as opportunities to grow incremental sales.
Operator
We’ll hear next from Dennis McGill with Zelman & Associates. Dennis McGill - Zelman & Associates: Carol, I guess just one question. If you could maybe talk a little bit about the pluses and minuses within the expense side of the business embedded within the 3% comp. And then maybe just talk about, on a [sensitivity] basis, if your forecast has proved to be consensus, and you’re able to do, let’s say, a 4% comp or a 5% comp, how would you expect expense leverage to unfold?
Carol Tome
I think I’ll answer the last part of your question first. And here’s just a really nice, easy rule of thumb. For every 50 basis points of comp growth ahead of our guidance, that would equate to $0.05 of earnings per share. So then you can model it however you want to model it. But that’s an easy way to model it. Now, coming to the expense guidance that we gave before 2013, I’m going to give you a bit of a long-winded answer, but hopefully this will help with your modeling. If you look at the total expenses that we reported for 2012, we exceeded our typical rule of thumb, which is that expenses will grow at 40% of our sales growth rate. Even including China, expenses grew at 30% of our sales growth rate. So it was a terrific year from an expense perspective. A few reasons for that. One, at our investor conference back in June, we identified some cost-out opportunities in casualty reserves and other expense items that we actually enjoyed in 2012. So our cost-out teams were doing a great job of just continuing to optimize our productivity, and so we recognized some pull-forward benefit, if you will. We also, on a year over year basis, had some expenses in 2011 that didn’t repeat in 2012. Those expenses would include natural disaster expense. We had about $40 million in 2011 that didn’t repeat in 2012. We had a write off of [chem draw] you may recall, $35 million. That occurred in 2011, didn’t occur in 2012. So there’s some year over year comparisons. The way I’d like you to think about 2013 is simply this. If you take our expense base of a little over $18 billion for 2012, back out the costs associated with China, which is $135 million, back out the expenses associated with the extra week, which we estimate to be $260 million, that gives you a new cost base of call it $17.7 billion. I want you then to add to that expenses associated with some of the acquisitions that we made. That’s between $85 million and $100 million. And then growth. We are going to grow our expenses. Now, they’ll grow slower than our sales growth, but they will grow. So when you add it back up, you walk back up to a cost base in a dollar perspective about the same as it was in 2012, and then the rate of growth is 40% of sales on a 52-week basis. Long-winded answer, I know, but hopefully that’s helpful. Dennis McGill - Zelman & Associates: I think you just saved the analysts a lot of time. [laughter]
Operator
Our next question comes from Colin McGranahan with Bernstein. Colin McGranahan - Sanford C. Bernstein: Just looking at the pace of sales through the fourth quarter, can you help us with that December to January, a huge comp for December ‘14, and a [unintelligible] comp in January. How much was that day shift of Christmas, how much was the very strong seasonal trim a tree holiday sales? Was the hurricane benefit significantly greater in December as January? Just help us reconcile that very, very strong versus a little bit weak given the 300 basis point different in compare.
Carol Tome
Well, I’ll start by telling you that we planned to have a negative comp in January. So when we look at the positive comp performance, we were thrilled with the results. Candidly, I didn’t go back and calculate the day movement from one month to another month. We were just so thrilled with the results. Now, from a holiday perspective, Craig, it was a terrific holiday.
Craig Menear
Yeah, we had awesome performance in several areas in December that we went hard after, holiday décor being one of those. Our gift centers had strong double digit comp performance. The holiday was actually a double digit comp on a double digit comp from the year before. So it’s a business that we’re building, and it provided some real strength in December.
Francis Blake
And there were extras, like the extra time before Christmas. There were other factors that we think contributed to a very strong December. But as Carol said, we were very pleased with January, because as we were laying it out, we thought it would be negative. Colin McGranahan - Sanford C. Bernstein: And then second question, just thinking about fiscal ’13, Carol, it sounds like you expect moderate gross margin expansion. I would expect that you’re going to have some mix pressure, at least in the first half of the year from some of the lumber and Hurricane Sandy. So if you can walk us through the gross margin drivers. And then thinking about that comp, which sounds like it’s pretty conservative, is there any risk you would be underinvesting in anything? Or can you react pretty quickly as the sales pick up?
Carol Tome
Let me answer the latter part of your question first. We do have a conservative point of view here, and as a result, we have a conservative inventory plan. You saw that we drove our inventory turns up 2/10 year over year. We’re not planning to do that in 2013. We’ll get a little productivity off of inventory, of course, because of the great work that’s coming out of supply chain and our stores and our merchants. So we are going to be cautious on the inventory front so that we are ready if the sales are there. In terms of the gross margin expansion, we are planning for gross margin expansion in every quarter. The drivers of gross margin expansion will be continuing benefits from both operational and merchandising initiatives. Shrink has been a real home run for us, but we’re not done. Marvin and his team are doing a great job there. We continue to invest in new tools that are helping us on the assortment of our products. So while there may be some mix pressure, [unintelligible] on our portfolio, and so we feel good about that. And we do have margin benefits coming from the acquisitions. While they’re adding some expenses, they’re also adding gross margin. So when we say moderate, it’s more than the 10 basis points that we reported in 2012. And Craig, I don’t know if you want to give any color on anything here?
Craig Menear
Again, we’re looking at how do we continue to drive productivity within our assortments. As Carol mentioned, we’re investing in enhanced tools for our merchants to be able to, in fact, develop our assortment of strategies inside of line structures, as well as clusters across the country, so that we can make sure that we give Marvin and the stores the kind of assortments they need in the appropriate areas. And we have plenty of opportunity to continue to work on that.
Operator
We’ll hear next from Kate McShane with Citi. Kate McShane - Citi: I know it’s still early days of your buy online, pick up in store initiative and ship to store initiative, but I wondered if it has started to have any impact on the comp at all this quarter, when we can expect that it will start to have an impact.
Francis Blake
We’re a ways from having that have an impact on our comp. We view it as really foundational in terms of convenience for our customers, and our focus has been just making sure that we execute this well online and in the stores. And as I said, are really pleased. We track our customer service survey scores on this very closely, and they’ve improved substantially over time. But it’s not a near-term contributor to our comp. Kate McShane - Citi: And it is rolled out to every store currently?
Francis Blake
Buy online, pick up in store is in every store. Buy online, ship to store is in the process of being rolled out, and will be completely rolled out by the end of the quarter.
Carol Tome
I think we’re in 522 stores.
Operator
We’ll take our next question from Peter Keith with Piper Jaffray. Peter Keith - Piper Jaffray: I wanted to ask about the SG&A for the fourth quarter. I think if you strip out China and the extra week, it looks like you got about 90-100 basis points of leverage, which is fairly comparable to the earlier quarters of the year. Yet the Q4 comp was surprisingly strong. So was there anything in there that sort of limited the expense leverage that you saw more recently?
Carol Tome
We were very pleased with the performance in the fourth quarter. We were $63 million over our expense plan, but the really great news is that’s related to success sharing and bonus for our team. So as Frank mentioned, we had our highest payout of success sharing ever for the back half, over $100 million going to the associates in our stores. So we’re very excited about that. Peter Keith - Piper Jaffray: On a separate topic, I was curious just about the general comp trend through the year. It’s good to hear that everything’s going to be running positive. Is there anything we should think about with Q1 given a little bit tougher compare and [weather] pull forward? That might be one of the weaker quarters of the year, and even now, should we think about Q4 as we look out toward the end of the year?
Carol Tome
Yes, think about the shape every year like a bell curve. So the first and fourth quarter will be the lowest-comping quarters of the year.
Operator
We’ll hear next from Greg Melich with ISI Group. Greg Melich - ISI Group: I had two questions. First, on cash flow, if you look at your cash from operations guidance, it seems like working capital is at least a few hundred million benefit. If you could help us sort of figure that out. Is it payables? Especially given that there’s some inventory investment? And also capex, why is that creeping up? What’s that on?
Carol Tome
First, on the cash flow, we generated from the business about $7.5 billion in 2012. That was $900 million higher than our plan. And if you look at the big contributor to that - lots that goes in and goes out - but the big contributor is the cash that we received from stock option exercises. If you look at the cash flow statement, I think you’d see a line, something like $700 million, almost $800 million from stock option and our employee stock purchase program with cash. We didn’t plan on that. And as we look to 2013, we’re not going to plan on that again. If it happens, that’s good news for everybody. But we’re not planning on that. So year on year, we’re forecasting our cash from the business will be about $7.2 billion. In terms of where we’re investing, think about it broadly. The capital that we’ve targeted for next year of $1.5 billion, 29% of that will go into IT. The rest will go into the business. The IT spend will be flattish year on year, about $430 million. Where the $200 million increase is, year on year, is in key initiatives, and I’ll give you a couple of examples. We’re spending $100 million in our U.S. retail business in support of really value-creating projects like building automation and re-lamping some of our stores, which will have huge IRR. And then were’ investing in our supply chain in support of our interconnected retail business. We need to invest in direct fulfillment, and we are. So our year on year investment in supply chain is up a lot of $60 million. So hopefully that’s helpful. Greg Melich - ISI Group: That’s super-helpful. And then second, and this is maybe a broader question on the consumer, I think Frank, in your prepared comments, you talked about credit availability still being a constraint for the consumer. Could you help us get some insight on that in terms of your own credit penetration growth and the things you’re doing to help the consumer out in this environment?
Francis Blake
Our private label card is doing well, and Carol can comment on the increased penetration we’re seeing in the card. We can help with our private label card, as you suggest, but this is more broadly in terms of how customers with their homes, the access they have, either when they’re buying a house or if they’re trying to get a line of credit from the house. And that is quite constrained versus prior times. The average FICO scores for people applying for mortgages now is well over 700, and I think at least for us, as we talk to financial institutions, there’s still a great deal of pressure on just the mortgage lending side of the business.
Carol Tome
Our private label penetration jumped in the fourth quarter 93 basis points. So a little over 23%. We were pleased with that. If we look at what’s happening inside the portfolio, our consumer approval rates just sort of flattened out at 68%. That’s down from a few years ago. It’s really the result of the CARD Act. Thinking it would be helpful to consumers, it’s actually limiting credit. On the pro side, what we’re seeing as the pros come back, some of our lower quality pros are applying and are not being approved. Our approval rates for pros is 68%, but that’s down from a year ago, which was north of 70%. So what we’re doing in that regard is having a third party take a second look. And if they take a second look, there may be ways to get credit to these customers. So we’ll do what we can without taking undue risk in the portfolio.
Operator
We’ll take our next question from Budd Bugatch with Raymond James. Budd Bugatch - Raymond James: Carol, you said you have the $4 billion of additional capacity, and you would be willing to do that. Any thoughts on the timing of that given where credit markets are and how you’re thinking about that?
Carol Tome
A few thoughts, actually. We’ll be visiting with our board on this topic later this week. I would say we wouldn’t do anything until we filed our 10-K. And that’s in the March timeframe. We’d also look at other big issuers who are coming to market, because we don’t want to crowd the market. We’d like excellent execution, obviously. So you could envision, perhaps, some in the springtime, some in the back end of the year. We do have a little over a billion dollars that comes due in December. That would be an opportune time to refinance that and do something else. So we’ll come out with more specificity once we’ve got it all worked out. Budd Bugatch - Raymond James: And then just two other quick questions. Sandy gave you a $242 million benefit, I think, in the quarter, and that was a $130 million comparison positive from year over year. How should we think about that for 2013?
Carol Tome
First, on the quarter, $242 million gross, $112 million net, year on year comparison. And so if we think about how to think about this for ’13, we use Irene as the basis. Irene, we had $360 million in 2011. For the back half of 2012, we had $312 million. So at least there’s $48 million, we think, of sales that could come our way in 2013. Now, Sandy was bigger than Irene, we understand. But it’s really impossible to project how much more will come our way, just because the nature of the damage was so very different than Irene. Budd Bugatch - Raymond James: Understood. And my last question is, you us week 53, out of $1.2 billion, and what was week one, and what’s the difference that goes into the comp base this year versus last?
Carol Tome
I think it’s $1.6 billion. So the comp base will be higher in the first quarter than it was last year.
Operator
Our next question comes from Scot Ciccarelli with RBC Capital Markets. Scot Ciccarelli - RBC Capital Markets: You made the comment that we’re not at full recovery of housing. What would you expect a full recovery of housing to look like? And what kind of an impact do you think that would have on your business at this stage?
Francis Blake
Again, in June we tried to set out what we thought were some of the parameters for the work-out phase and then the full recovery. And some of the determinants of full recovery would be an increase in household formation. So we’re talking about 1.2 million households formed. That would be a driver that you’d see. An increase in housing turnover significant above where it is now. Again, housing turnover is better, but a further increase. And then as we get through to that strong recovery, credit availability becomes a key determinant, and an easing up of credit, and in that scenario we’d see our business performing in the 2-plus basis points over GDP. Scot Ciccarelli - RBC Capital Markets: And then you made comments regarding improving pro sales, and we also saw a big jump in the big ticket sales. I know some of that stuff was generators and whatnot that contributed to that, but is there a correlation between those two?
Francis Blake
Between the improvement in pro sales and the Sandy-related activity? Scot Ciccarelli - RBC Capital Markets: Not Sandy, but the $900-plus ticket bucket.
Francis Blake
Well, the generator activity was really tied to Sandy. The pro, for us, does have a bigger ticket, but I’d say the call out really was more around generators and appliances for us in the quarter.
Carol Tome
Here’s an interesting statistic from our consumer insights group. And I think I’m right on this. Our average pro spends a little over $6,000 with us. They shop 60 times a year. So that gives you an idea that they’re shopping frequently. Not such big ticket, but frequently.
Operator
We’ll take our next question from Priya Ohri-Gupta with Barclays Capital. Priya Ohri-Gupta - Barclays Capital: As we think about you progressing towards your leverage target, should we think about you getting to that this year, or is that something we should expect over a multiyear process? And secondly, as the housing market continues to improve, how should we broadly think about the need to maintain A ratings?
Carol Tome
Let me answer the last part of your question first. We are committed to the A rating. We think it provides us the financial flexibility that puts us in a good place, and we’re staying there. In terms of your first question, we’ve got $4 billion of capacity today. We don’t see any need for our adjusted debt to EBITDAR ratio to fall. So as we are contemplating raising incremental financing, if we do it this year, we would do no more than $4 million.
Operator
We’ll hear next from Brian Nagel with Oppenheimer. Brian Nagel - Oppenheimer: The first question I had is, I guess, a follow up to a couple of the prior questions with respect to the comments you made, Carol, about taking on additional leverage to buy back stock. Just so I’m clear, should we view this as incremental to what you had said before about capital allocation? Or is this consistent with the plans you’ve laid out before? Then along the same lines, to the extent you actually move ahead with this, if you take on more debt, would any buybacks under that fall within the $17 billion authorization you have out there?
Carol Tome
Our actions are all under our capital allocation umbrella and the principles that we laid out and reiterated in our press release today. So we have a $17 billion authorization, which we plan to complete by 2015. We will purchase $4.5 billion this year with excess cash, and if we raise additional debt capital, we will buy additional shares. But it wouldn’t increase the authorization, that in would just be within that existing authorization. Brian Nagel - Oppenheimer: And then just maybe a follow up, if I could. I think a lot of us right now are trying to gauge what stage of the housing recovery we’re in, the sustainability of this. Now that we’ve seen better and better results out of Home Depot for several quarters, if you look back at some of the markets, [that were first to] begun to recover, maybe those that were most beaten up through the housing downturn, how would you characterize the performance of those markets for you now versus some of the markets later to the recovery?
Francis Blake
The hardest-hit markets, so if you think about Florida and California, have been performing well for us. Slightly above to slightly below the company comp average, Florida performing slightly better, the West Coast slightly worse. We’re starting to see recovery in Arizona, which has been very steady over time, which is very encouraging. And as Carol made the comment a few calls ago, we’re not seeing the enormous variation among all of our markets that we saw during the really tough times in the housing market. We’re now getting more bunched performance on the positive side.
Operator
We’ll move next to Eric Bosshard with Cleveland Research Company. Eric Bosshard - Cleveland Research Company: In terms of the sales improvement in Q4, you gave us a little bit of color on some of the components of that. I’m interested within the underlying business if there are categories where you have started to see progress. I know that in appliances that sounds like a response to some good strategies and execution on your part, but are there other categories that you’ve started to see come to life, either in Q4 or the second half of ’12 that you think are notable?
Craig Menear
We’re really pleased with the strength across the store. Fourteen or 15 departments had positive comps, seven of our departments ran above the company average. So we start with the fact that we’ve been working hard to develop that strength across the store. I would say that the categories like flooring, like organization, garage organization, we’ve begun to see some real strength in those businesses. So those have been an improvement during 2012. So that’s encouraging to see. But it’s pretty widespread right now, across the core of our store, which is really what we’ve been focused on. Eric Bosshard - Cleveland Research Company: And then as a follow up, as you think about ’13, within merchandising is you see these trends and other trends within the business. Is there anything that you’re doing differently in areas that you’re trying to place a greater emphasis on? Small ticket, big ticket, discretionary, repair? Is there any position of [unintelligible] or inventories that you are considering or implementing in response to what you saw in ’12?
Craig Menear
Our supply chain capabilities to make sure we’re in a position to be able to react for those businesses as well. And then we’re continuing to focus on technologies that the customer sees as real advantages. The growth in LED, the growth in lithium technology, the growth in water savings or time-saving products for our consumers and our pros is really… We’ve shared that in the past, and that remains our key focus as we move forward.
Diane Dayhoff
Thank you everyone today for being on our call. We look forward to talking with you next quarter, on our first quarter earnings call.