Splunk Inc. (0R09.L) Q2 2014 Earnings Call Transcript
Published at 2013-08-29 22:30:06
Ken Tinsley - Former Treasurer and Director of Investor Relations Godfrey R. Sullivan - Chairman, Chief Executive Officer and President David F. Conte - Chief Financial Officer, Principal Accounting Officer and Senior Vice President
John S. DiFucci - JP Morgan Chase & Co, Research Division Keith Weiss - Morgan Stanley, Research Division Brendan Barnicle - Pacific Crest Securities, Inc., Research Division Philip Winslow - Crédit Suisse AG, Research Division James Moore - FBR Capital Markets & Co., Research Division Raimo Lenschow - Barclays Capital, Research Division Brent Thill - UBS Investment Bank, Research Division Edward Maguire - Credit Agricole Securities (USA) Inc., Research Division Steven R. Koenig - Wedbush Securities Inc., Research Division Karl Keirstead - BMO Capital Markets U.S. Peter L. Goldmacher - Cowen and Company, LLC, Research Division Greg McDowell - JMP Securities LLC, Research Division Rakesh Kumar - Susquehanna Financial Group, LLLP, Research Division
Good day, ladies and gentlemen, and thank you for standing by. And welcome to the Splunk, Inc. Second Quarter 2014 Financial Results Conference Call. [Operator Instructions] As a reminder, today's conference may be recorded. It's now my pleasure to turn the floor over to Corporate Treasurer and Director of Investor Relations, Ken Tinsley. Sir, the floor is yours.
Great. Thank you, Huey, and good afternoon, everyone. With me on the call today are Splunk's CEO, Godfrey Sullivan; and CFO, Dave Conte. As a reminder, today's conference call is being broadcast live via webcast, and shortly following the call, an audio replay will be available on our website. By now, you should have received a copy of our press release, which was distributed this afternoon. If you have not, it is available on the Investor Relations section of our website. Before we begin, I'd like to remind you that during today's call, we will be making forward-looking statements, including our guidance for future periods; uses of our software; the size of license purchases; the estimated timing, features and pricing of new product releases; and expected announcements that we will be making at our users' conference next month. Such statements reflect our best judgment based on factors currently known to us, and actual events or results may differ materially. Please refer to the documents we file from time to time with the SEC, including the Form 8-K filed today with our press release. Those documents contain important risks and other factors that may cause our actual results to differ from those contained in our forward-looking statements. Forward-looking statements made during this call are being made as of today, and Splunk disclaims any obligation to update or revise these statements. If this call is replayed or reviewed after today, the information presented during this call may not contain current or accurate information. During this call, we will also discuss non-GAAP financial measures. These non-GAAP financial measures are not prepared in accordance with Generally Accepted Accounting Principles. A reconciliation of the GAAP and non-GAAP results is provided in today's press release and on the Investor Relations section of our website. With that, let me turn it over to Godfrey. Godfrey R. Sullivan: Thanks, Ken. Hello, everyone, and welcome to the call. Q2 was another strong quarter. Revenue for our fiscal second quarter was $66.9 million, up 50% compared to Q2 last year. License revenue was $43.2 million, up 43% versus last year. We're delighted to welcome more than 400 new customers to Splunk, and now I have more than 6,000 total customers around the world. New customers include SunTrust Bank, the Commercial Bank of Dubai, Panasonic in Japan and Shaw Communications in Canada. Nearly 2/3 of the Fortune 100 and over 200 of the Fortune 500 are now Splunk customers. All of our core segments posted good results. As always, I've run across some creative customers during my travels that are doing compelling work. One of the world's largest athletic apparel companies conducted a Saturday auction for limited edition running shoes. Their digital markets organization monitors their online sales and merchandising process from start to finish with Splunk. They want to see who's buying, what's selling faster, how quickly orders are fulfilled and overall systems performance. This is a good example of a company that didn't start with a traditional entry use case like troubleshooting; instead, they jumped directly to business analytics and customer experience. In past calls, I had fun covering customers who index their elevators, their buildings and their electric cars. Now Splunk is monitoring data from sensors on trains. One of the largest North American rail carriers is using Splunk to improve rail safety by capturing and analyzing log output from the train sensors. Their ultimate goal is to prevent accidents, help enforce speed limits and, of course, comply with federal safety mandates. The breadth of use cases that we see in our market opportunity also requires that we expand and diversify our products to better serve our customers. I believe our next phase of growth will be driven by moving from a single product to a multi-product company. Up first, our next major release is Splunk Enterprise. It's in late beta testing. Customers are quite happy. We expect to ship concurrent with our annual users' conference next month. At conf, we'll demonstrate new capabilities designed specifically for non-technical users to do fast exploration and analytics on their machine data. In June, we announced a beta program for a new product, Hunk, which is Splunk Analytics for Hadoop. Hunk brings our ad hoc exploration and analytics capabilities to the historical data that's already at rest in Hadoop and is simply too big to move. Hunk uses a patent-pending virtual index technology that enables Hunk to work directly on top of the Hadoop cluster. Our beta customers are telling us that they went from installation to analytics in an hour or less, a much better experience than hiring programmers to write MapReduce jobs and wait for the results. While we haven't released pricing for Hunk, we expect it to be consistent with established pricing models for the Hadoop ecosystem, which is typically subscription-based on the number of nodes in the cluster. Moving on to content. A week ago, we announced the latest version of the Splunk App for VMware. This app provides visibility across virtualized environments and is now our third premium app, which means it has a modest price and has full product life cycle management. The VMware app gives customers the ability to correlate VMware data with logs, events, performance data, availability metrics and alerts and the like from the rest of their IT stack. This app showcases our ability to provide deep levels of analytics across the entire stack, including the virtualization layer, and has about 25 out-of-the-box reports. One CIO recently told me that Splunk's VMware app helped them identify 17% idle capacity and saved them an entire year's worth of CapEx on their IT stack. This represents millions of dollars worth of hardware that they don't have to buy next year. More than 400 apps are now available on Splunk base, with 23 new partner and community apps added during Q2. Some of our partners are monetizing the apps they build on Splunk. For example, Prelert's Anomaly Detective offers an app that performs machine learning predictive analytics. And Cloudmeter released their stream app, which enables Splunk customers to analyze raw packet data from networks to gain visibility into online applications, user experience and business outcomes. Now onto the cloud. We're planning to extend our offerings in the cloud, as a result of what we've learned from our Storm deployments. We'll have more to say at our users' conference, but a few highlights today. We have about 300 customers now on Storm and several thousand projects, mostly developers, but we're also seeing some operational use cases. Our developer customers have a strong and consistent pattern of usage. They start projects, run test dev logging and either move the system to a production environment or turn it off. Developers were our first target market, and it's what we designed Storm to do. On the other hand, our operational customers look a lot like our Splunk Enterprise customers, and they have a wide variety of data sources and use cases and unique requirements. These use cases look a lot more like hosting than SaaS. At the summary level, we see the cloud business bifurcating into developers and operational use cases. And we will ultimately use different models for these 2 markets, which I'll explain further at conf. A few comments about our core markets. We continue to see customers expanding over time from 1 initial use case around apps monitoring IT ops or security to other core use cases. We're also seeing new customers making initial purchases for multiple use cases. An example of this is GitHub. They're the world's largest open source community and the most popular code host with more than 4 million customers. They generate massive amounts of log files and we use Splunk for both IT ops and security. They'll also want Splunk to ensure that their customers are having a good experience on the site. Bloomberg, a long-time Splunk customer, has now standardized on Splunk as a platform and have established a Center of Excellence to support their global rollout. Moody's expanded their Splunk deployment from website monitoring to the security team. Their initial success with Splunk drove a sizable upgrade last year. And this quarter, they expanded their use of our platform into the security department, including the purchase of our app for Enterprise Security. B+S Card Services, the largest credit card payment service in Germany, they selected Splunk Enterprise in Q2 to replace their existing SIM vendor. We now have more than 2,500 security customers, and our Enterprise Security app had its best quarter ever. Business analytics and digital intelligence are expanding markets for us. Recently, we announced a partnership with Tealium, which enables customers to bring client-side data from user interactions on the website into Splunk Enterprise and then correlate that with server-side data and other data sources. Through this integration, the customers now have a deeper understanding of how they are interacting with their users across digital channels. We also announced a partnership with Pentaho, which released a new app called Pentaho Business Analytics for Splunk. This integration further extends the reach of machine data insights for business users. Now to developers. Many of our corporate customers are using our dev tools to build Splunk apps. It's this combination of the Splunk platform and in-house custom apps that broadens the use of Splunk across the enterprise. An example of this is an automotive dealer services company who have built a customer analytics app using our Java SDK. This app shows their auto dealerships a real-time stream of search terms made by their prospective customers. Their dealers are reporting that this real-time information on customer preferences is as valuable as someone walking onto the lot. In Q2, we also announced the availability of SDKs for C#, PHP and Ruby. These SDKs, along with the SDKs for Java, JavaScript and Python that we shipped last year, provides complete coverage for developers across the most popular dev environments and extend the power of Splunk as the enterprise platform for machine data. In closing, we're excited about our momentum. New products are on the way, a new version of Splunk Enterprise, Hunk, and our expanded cloud offerings. I'm also pleased that we've shipped now our third premium app for VMware, driving immediate and meaningful ROI. Customer feedback on the beta release of Hunk is positive, and we expect to ship that product before year-end. We're breaking attendance records at SplunkLive! events all over the world. Many thanks to our customers for your outstanding presentations and to those of you on the call who have invested your time to attend and learn more about our business. I look forward to seeing you at our Worldwide Users' Conference in Vegas next month. And now, over to Dave. David F. Conte: Thanks, Godfrey, and good afternoon, everyone. Thanks for joining us. Q2 was another solid quarter for Splunk, and I'm pleased with our results. Second quarter revenue was $66.9 million, a 50% increase over Q2 of last year. And license revenue grew 43%, totaling $43.2 million for the quarter. Our results were driven by continued adoption and expansion of Splunk within the enterprise and are reflective of the continued value we're providing our customers. In Q2, we added more than 400 new customers and recorded 163 orders greater than $100,000. Last quarter, I detailed how our customers consumed Splunk software across a broad set of use cases. Our core markets of IT operations, applications management and security continue to represent about 90% of our quarterly business, with each trending at about 30% over time. We're seeing this type of use case breadth not just in the U.S. markets but internationally as well. In Q2, international operations represented 21% of total revenue, up from 20% last Q2 and consistent with Q1. With respect to our channel strategy, almost 45% of total Q2 bookings worldwide involved our partners, which helped drive strong results regionally, where international operations grew more than 50% year-over-year. On the field side, we continue to extend our reach. We ended the quarter with 189 quota carriers, up 15 from Q1. And we're tracking to end this year with between 210 and 220 field reps. Outside quota carriers continue to represent about 2/3 of our direct team, and inside, 1/3. Now for your models, average quota for a tenured outside sales rep is about $2 million, and an inside rep is about $1 million. I said that it generally takes a new sales rep 9 to 12 months to be fully tenured and fully productive. Given our growth in reps, about 1/2 were tenured as of the end of Q2. Now with respect to term versus perpetual bookings composition in the quarter, 18% of license bookings were from term licenses. As I've described, we do not differentiate by license type when compensating the field teams, rather, we enable customers to buy and use our software based on their needs. On the last few calls, I've described enterprise adoption arrangements or EAAs. These types of transactions are typically large orders, usually in the 7-figure range, and are designed to enable broad adoption of Splunk within an enterprise. These transactions usually contain provisions which require them to be deferred and treated ratably in terms of revenue recognition. Since we expect to do more enterprise adoption arrangements going forward, I want to give you a little bit more detail in terms of how these look. Specifically, an EAA is typically a perpetual license with the prescribed maximum daily indexing volume and allows the customer the ability to spike above the limit without penalty. The agreement requires that at some point in the future, which is typically 3 years, we'll measure the amount of usage over the limit and upgrade the license at a rate specified in the contract. This accomplishes 2 important adoption objectives: first, it allows the customer to better match their license size and costs with their expanded use cases and multi-department deployments without concern of capacity constraints; second, it provides the visibility required for costs and budgeting purposes related to their future utilization plans for Splunk. We expect to complete more of these types of transactions, particularly in the back half of any fiscal year. Just to reemphasize, we expect to see continued variability not only in the mix of term and perpetual licenses but also the number, size and timing of enterprise adoption arrangements going forward. Over time, the combination of term and EAAs could represent anywhere between 20% and 30% of license bookings in any quarter. Now another consideration for your models is Hunk. We expect to sell Hunk as a term license subscription when it's released. So bookings will be deferred and revenue recognized ratably, which is consistent with the typical subscription model. Okay, turning back to the quarter. Our maintenance renewal rate increased to 94% in Q2. The investment we made in dedicated renewals team has driven an increase in renewal rates from the mid-80s 1.5 years ago to the mid-90s now. Customers also continued to leverage our professional services and educational offerings, which together represented 6% of revenue in Q2, in line with past levels of 5% to 10%. Recall, the following non-GAAP operating metrics exclude noncash stock-based compensation, as well as employer payroll taxes related to employee stock plans. Q2 overall non-GAAP gross margin was 90%, in line with prior quarters. And gross margin on services, which include support, maintenance, professional services and education, was about 73%, also consistent with prior periods. Non-GAAP operating loss was approximately $800,000, representing a negative margin of about 1%. That is in our expectations and reflective of our higher revenues. Non-GAAP net loss for the quarter was $1.2 million or $0.01 per share, using a weighted average share count of approximately 104 million shares. DSOs were on the low end of our expectations at 56 days, while cash flow from operations was $6.3 million, free cash flow was $4.3 million. And we ended the quarter with about $350 million in total cash. We will continue to run the business on a positive operating cash flow basis going forward. We do expect to increase our capital expenditures over the next 12 months, as we expand our facility's footprint to support our field operation and customer growth, specifically with expansions of our San Francisco and Bay Area offices. Looking forward, we expect Q3 total revenue to be between $69 million and $71 million, with license revenue contributing about 2/3 of the total. Going into this year, we expected fiscal 2014 full year revenue to range between $260 million and $270 million. With our first half performance and Q3 outlook, we now expect full year revenue will be between $275 million and $281 million. Consistent with our prior guidance and investment strategy, we will continue to invest significantly in product development and field operations. We expect Q3 non-GAAP operating margin to range between 0 and a negative 2%. We still expect full year non-GAAP operating margin to be roughly breakeven, meaning Q4 non-GAAP op margin will be positive. Importantly, for your model, and as a reminder, because we expect non-GAAP profit to be profitable in Q4, you should use a fully diluted share count of about 120 million shares when calculating EPS. Our customer success has been the result of Splunk delivering high-value products, and we're committed to extending and expanding functionality and ease of adoption of Splunk to new and existing customers. We have complemented the capabilities in core Splunk with recent innovations in Hunk, cloud, our apps and our platform development. And we're broadening our overall product set to make Splunk the most relevant, easiest to use and highest ROI solution in the market. Overall, I'm pleased with our first half results. We appreciate all your time. And we now welcome your questions.
[Operator Instructions] And it looks like our first question will come from the line of John DiFucci with JPMorgan. John S. DiFucci - JP Morgan Chase & Co, Research Division: I have a question for Godfrey and then a follow-up for Dave. Godfrey, Dave talked about the EAAs here. In a couple of quarters ago, in the January quarter, you had that big $20 million deal. So large deals seem to be making -- or they seem to be making more sense for you. At least for your customers, they seem to be having a bigger impact. I guess is it -- what's driving that? I mean, was it that $20 million deal? I mean, if someone else is willing to make that level of commitment to Splunk, has that encouraged others? I mean, it sounds like Dave said you would seek more of those EAAs in the second half of any given year. I assume that means this year, too. Godfrey R. Sullivan: John, I don't think that the $20 million transaction had any particular effect on the business. Every customer makes their decisions based on their own requirements. But I would say that the thing that's driving continued enterprise adoption is just that move of customers from departmental to multi-departmental and then reaching enterprise. And when they get to that point, they typically want to move the relationship with us from transactional to strategic. And it's more about an overall account plan and all that. So it's just a healthy evolution in the relationship. John S. DiFucci - JP Morgan Chase & Co, Research Division: Okay, great. And Dave, I noticed EAAs, you said they are perpetual license, is -- so they're not term license. But you're going to have perpetual license where the license portion is recognized, either at milestones or over time. Is that what these typically are? Or typically that the -- this license revenue, is it recognized all upfront? David F. Conte: John, no, the -- well, first, an enterprise adoption arrangement can be term. We would include that in our -- previously, we'd expect anywhere from 10% to 20% of the business to be term. Now as we are getting into these adoption arrangements, we're seeing an uptick in effectively what becomes ratable revenue. So even under an enterprise adoption arrangement, as I've described it, even the license component would be deferred and recognized over the term. John S. DiFucci - JP Morgan Chase & Co, Research Division: Just so I understand, so it is term and ratable, but can it also be sort of just recognized at certain milestones, like once a year or something like that? Or typically, it will be just recognized at term ratably over the life -- equally over the life of the contract? David F. Conte: Yes, our experience is that the revenue from an adoption arrangement will be recognized over some period of time on a ratable basis evenly. So it won't have milestone recognition or the license component won't be upfront. Again, in the prepared remarks, I mentioned most of these periods are 3 years in terms of the duration, and that's driven by the specifics of any particular contract. Our overall average term life still is about a year. So of the Q2 results, 18% of license bookings were term. Those are, again, on average, a year long. But when we get into the adoption arrangements, we're trying to structure them so that the customer has enough time to go through a broad deployment across the enterprise. And that's typically 3 years. What you'll see flow through the financial statements will be ratable revenue. And, of course, it gets proportionately allocated between the license and the services component. John S. DiFucci - JP Morgan Chase & Co, Research Division: It was really nice to see that maintenance renewal pop up again. David F. Conte: Well, that's our DiFucci initiatives. It's what we call it here.
Our next question will come from the line of Keith Weiss with Morgan Stanley. Keith Weiss - Morgan Stanley, Research Division: I was wondering if you could talk about the sales structure. As you guys add on these new products like Hunk and the portfolio of applications expand and you have Splunk Storm now, is there going to be any need to further specialize the sales force around some of these products? Or is it still narrow enough product portfolio that a single guy could handle the whole spectrum? Godfrey R. Sullivan: Keith, it's Godfrey. Well, the answer is yes and yes. And -- so one of the challenges of Splunk and why it takes our new accounting execs a while to mature and reach some sort of tenure is because there is so much to learn. And we've talked in prior calls about how we're starting to specialize our segments. So we have identified the security experts around the world. And we're starting to map and deploy security experts all over -- through our field organization because those POCs, those customer requirements tend to be a little bit more specific. And you need a security background in order to be able to -- for us to put our best foot forward. I don't know exactly how, for example, Hunk will affect that, but my guess is -- we'll learn as we go. But my guess is we'll have to do the same thing in terms of hiring people who have business analytics background because the data that's often coming out of a Hadoop cluster is structured, unstructured, you name it. And we're combining all that inside of a virtual index. And the questions customers are typically asking after the fact out-of-a-batch [ph] system tends to have to do more with customer analytics than it does in a Splunk index, where you're looking at real-time information about servers falling over or transactions failing. So the answer is yes and yes. And we're doing that already for the security market. And I wouldn't be the least bit surprised to see this sort of business analytics segment be the next one where we have to invest in some overlay resources. Keith Weiss - Morgan Stanley, Research Division: Got it. That makes sense. And then one last one for me. Overall, you talked a little bit about the enterprise agreements and doing these very large deals. But overall, the overall average production size, how has that been trending over the past year? And how do you see it trending on a go-forward basis? Godfrey R. Sullivan: Well, the transaction size is still in the mid-$30,000 range, something like that. Our ASPs, if you will, haven't really changed too much over the last year because we continue to bring on lots of new customers at lower ASPs. Dave, the mix of existing customer expansions was still, what, 70% of license revenues? David F. Conte: Yes. 70% of the quarter's license bookings were upsells to existing customers. Probably 2/3 of those were expansions. 1/3 upgrades are more capacity. In terms of ASPs, you're spot on. They are right at $35,000, which has been consistent over a number of quarters, that despite the fact that we did our second highest number ever of greater than $100,000 transactions, $163,000 for the quarter. And, of course, that means it's just proportionate to overall transactional volume growing. In terms of the sheer number of transactions that we've done, that's pretty simple math, that's how the ASPs stayed where they are.
Our next question will come from the line of Brendan Barnicle with Pacific Crest Securities. Brendan Barnicle - Pacific Crest Securities, Inc., Research Division: Godfrey, in one of your examples, you talked about sensor data, I think it was a railroad. But as we think about the increasing use of sensors more broadly, how do you think about that sort of time and opportunity and how you guys sort of best capitalize beyond railroads into sort of the Internet of Things? Godfrey R. Sullivan: Well, it's a good question. If all you're doing is analyzing 1 type of sensor, think of it as 1 log, there are plenty of ways to do that. And Splunk might or might not be the best way to do that. It kind of depends on the circumstance. Where we really shine is when you're combining multiple data sources and then trying to do correlations across that and get analytics or insight both in time and over time. That's where Splunk really has its unique differentiation. So as we look at Internet of Things markets, we typically don't just try to go out and say, "Well, gee, you've got this one thing like a thermostat. Use Splunk for that," because there is plenty of ways to solve that really simple problem. It's where we see customers who are actually trying to combine a new type of sensor data. A device got smart. All of a sudden, if train got smart, it has a sensor on it. It's able to wirelessly transmit that information. And then you're able to correlate that with other things, other machine information, relational database information, you name it. It's when we're combining all those data sources is where Splunk really shines. So in a nutshell, we look at the Internet of Things and look for use cases where the data is complex. Brendan Barnicle - Pacific Crest Securities, Inc., Research Division: Great. And then Dave, just 2 quick follow-ups for you. As we start thinking about more of this ratable revenue, is there going to be some -- or one, will everything show up on the balance sheet? Are we going to have some off-balance sheet activity that's going on? And what do you think in a sharing in terms of billings or bookings? David F. Conte: So in terms of these arrangements, even outside of -- in terms of what shows up on the balance sheet and what doesn't, you guys should recall that our Services business, Professional Services business, rarely flows through the balance sheet, combined with education that was 6% of revenue this quarter. So there is a number that's out there that doesn't ever reside on the balance sheet. As it relates to the adoption arrangements or some of the term transactions, a majority of those are billed when we deliver the keys. There are some transactions that have extended billing terms that don't show up on the balance sheet. So I think that answers your question, Brendan. Brendan Barnicle - Pacific Crest Securities, Inc., Research Division: Great. And then just last quarter, just following up, you had said the -- the breakdown between existing customers and upgrades, I think it's still been the same, 2/3, 1/3. Wondering if any change there. And then you guys also shared some data about original purchases I think being 4.5x to 5x during the 3 years following the initial purchase. Any change in any of those metrics? David F. Conte: Yes. We haven't -- so for the latter, we haven't updated the cohort on that sample size. We used the same customers. We did a 2-year cohort 1.5 years ago. We updated that for a 3-year cohort, same sample size as the customer. So it will be spring of next year when we'll look at that and say, "Okay. Now, over another year of life as a Splunk customer. What's their buying patterns?" In terms of upsells to existing customers versus new in the bookings contribution, Q1 actually was a bit anomalous in that new customers represented a higher percentage of the dollars in Q1, which is really the result of having a large new customer, a 7-figure customer. Their first purchase would be a large dollar amount. And being it's Q1, it skewed that metric a bit. So this quarter is more consistent with what we've experienced over the last several, which is 70% roughly of the quarter's license bookings coming from the installed base.
Our next question will come from the line of Phil Winslow with Credit Suisse. Philip Winslow - Crédit Suisse AG, Research Division: Just I was hoping for an update on the application developer platform initiatives there, that you started a couple of years back. Just Godfrey, can -- where do we stand right now? And then sort of what are your expectations for that going forward? Godfrey R. Sullivan: Yes, we're in pretty good shape. We had started a couple of years ago and had in mind these 6 platforms that I've kind of rolled off on the call. And we now have those shipping. So the big bulk of work around the SDKs is behind us. And we, of course, maintain them and improve them and all that, but the big bulk of it is now done. Now we believe that we can map to and satisfy most of our corporate customers. So we're doing in-house development in their favorite language, whether it's Ruby or Python or what-have-you, and they have the SDKs to support that work. The bigger opportunity now is for us to go to those corporate customers and say you can now build an in-house custom app. Maybe it's a customer support app with a forums view. And the customer -- the users, their employees now get the benefit of using Splunk without ever having to learn a search language or know anything about logs. They just put in the customer's name, their phone number, their key phone ID and hit go and Splunk can go down behind the scenes and show them why the authentication didn't work or whatever. So it's now you're starting to see our enterprise, our corporate customers build custom-based apps on top of Splunk that enable widespread use across their company. But the -- what the employee is using doesn't look anything like Splunk. So it's just a great way to propagate the platform into more use cases across the enterprise. And that, to me, is the next phase of work. Philip Winslow - Crédit Suisse AG, Research Division: Got it. And then just one more question to you. Obviously, your international business has been growing strong and still a relatively small percentage of revenue. Just give us an update on your strategy there and kind of where you are in terms of executing on that plan? Godfrey R. Sullivan: We continue to have ambitious growth plans for our international markets. We continue to invest heavily in resources there. Sometimes it's a new country. Of late, it's been more about putting additional resources inside of countries that -- where we now have a presence. And so we continue to push those guys to invest as heavily as they can and grow as fast as they can. The biggest challenge in the international markets is getting critical mass in any given country. When you put your first 2 people in Japan, they're not very effective because there's just too much market for them to cover. So the biggest challenge for us now is sort of investing a little less in new country development and a lot more in terms of getting critical mass into each geography.
Our next question in the queue comes from the line of Daniel Ives with FBR Capital Markets. James Moore - FBR Capital Markets & Co., Research Division: It's actually Jim Moore in for Dan Ives. Just a quick question on a follow-up to the international business. Can you just talk a little bit about what you're seeing in the different regions? I know you guys don't typically break it out. Godfrey R. Sullivan: Gosh, we had a strong quarter in both Asia and Europe. Some quarters, I'll moan and complain because Southern Europe was soft or Southern Asia was soft or some other thing like that. I really don't have much to moan about today. Those guys did a terrific job. I'd say our business in Northern Asia and Australia was a little stronger than the South Asia, sort of ASEAN area, but now we're splitting hairs. The U.K. was particularly strong for us in Q2, but Italy did well. I just -- sorry, I don't have any stones to throw. I usually have something to complain about, but I think the field teams just did an exceptional job in Q2. James Moore - FBR Capital Markets & Co., Research Division: Okay, great. That's a high-class problem now. Okay. And then on the competitive landscape, is there anything you could talk about there? Godfrey R. Sullivan: Nothing new. We still have lots of competition. It tends to be in the specific segments themselves like security or app monitoring or something like that, business analytics. It tends to be different people who we see in each of those segments. And they are always trying to position us as not having as much functionality as they have. And we're always trying to position them as being a point solution and we have the broad platform that can ingest large data for multiple use cases. And that is always the nature of the competitive element. It just doesn't seem to change very much. So we try to deposition them and they try to deposition us, but I like our story better than theirs.
Our next questioner in queue comes from the line of Raimo Lenschow with Barclays. Raimo Lenschow - Barclays Capital, Research Division: A couple of ones. First on Hunk. I mean, talk a little bit about the opportunity here, more from -- us analysts, we always think about how much money you can make there. Just how do we have to think about that in terms of how you kind of -- what you can monetize there as an opportunity and then how big that could then get -- that could get? And then I was asking on the -- the second point was more in the pricing for the apps that you have there. How do we have to think about that as well? How do you price that? And how much of an opportunity is that? I know you're kind of making the money more on the platform side, but is that something we should pay more attention to? Or is that going to be -- continue to be more just something on the side? Godfrey R. Sullivan: Thanks, Raimo. I'll take Hunk first. Customer receptivity to Hunk is quite positive because once they've taken all this data and put it into HDFS, it's at rest. And they call it different things like data pools and data lakes and data force. And you hear all these funny descriptions from the customer base about what you do with all this data once it's there. The one characteristic they all agree on is it's too big to move now. And so all the solutions that require you to move massive amounts of data out of HDFS somewhere else to analyze it is almost a non-starter. So now that's why you see everybody hiring technicians and developers who can write MapReduce jobs to try to go get some data out of it. Enter Splunk. You just drop Hunk on top of the HDFS cluster and you start searching it. You say, "Okay. Over this time dimension, give me all the places where this plus that, not that, happened," and back comes the answer. So what's happening is that the -- is that Splunk is the -- sorry, Hunk is -- as you type in the search, it's actually writing the MapReduce job for you and then going out and getting the answer out of a Hadoop cluster. It's pretty amazing. Anyway, you get the answer back now or pretty soon, not a deep batch job. So customers love this stuff. So am I bullish about the opportunity? Absolutely. What's holding it back in terms of being able to put a forecast together or talk about how big, big could be? And that is, there is still not very many customers who are live in production and successful with a large cluster. There are a lot of folks who have put data in there and haven't been successful getting it back out. And Gartner wrote a piece on this whole trough of disillusionment thing 3 or 6 months back. And that's kind of an issue. So I don't know how big is until we get the product shipped and get some live references and ROI stories. All that stuff has to come before customers will start spending money. But we will ship Hunk before year end and I think it's a really great product for us next year and the year after. On your question about apps, I mean they're -- apps don't create a large enough revenue for us today to make it worth breaking out and talking about it as an individual line item. But as we continue to put more and more premium apps in the market, there will come a time when we make enough money off of those to make it a meaningful number and talk about that more specifically. Right now, those apps are like templates that are quickstart packs that drive a specific use case of Splunk. And usually, they have a specific ROI or benefit or outcome. And that helps the customer get it faster. And that's really what the app does. It helps the customer see the value proposition right now and understand what they get back from this data platform. So very bullish on what we can do with apps and look forward to the day when we're breaking out revenue.
Our next questioner in queue comes from the line of Brent Thill with UBS. Brent Thill - UBS Investment Bank, Research Division: Godfrey, just a couple of questions around customer adoption. I guess the first one is just around the move from the specialists that you see early on to the mass-market users and I think you referred to that more than the non-technical users. Kind of maybe give us a sense of where we're at on the adoption path to go into those non-technical users, which seem like it opens up your TAM materially getting into the hands of those users? And I have a quick follow-up. Godfrey R. Sullivan: Brent, yes, we are at the very early stages of that adoption life cycle for business analytics. We often think internally about 3 phases of operational intelligence, moving from troubleshooting to sort of realtime monitoring and alerting and all that and then ultimately to realtime analytics. So we -- usually, that's a phase that our customers evolve to, but it's not the phase where they start. And what was kind of interesting in my travels last quarter was to see this apparel company that actually started with it, saying, "That's exactly what we need Splunk to do is provide business analytics for us in realtime, customer experience in realtime." They could care less about whether the servers were falling over. They wanted to see how it impacted the revenue. And so this is great -- a great place to us -- for us to evolve. But as I've said often, I tell our guys, "Don't use the words BI around here." Splunk is not a BI company, per se. What we can do is create financial analytics or customer analytics out of machine-generated data, which the BI guys simply can't do. So I think this is kind of a new chapter in the world of customer intelligence. And we will -- I think Splunk will be responsible for inventing how that plays out. But it's early in this particular segment. Brent Thill - UBS Investment Bank, Research Division: Okay. And just real quick, any particular verticals or geographies where you maybe thought -- that weren't going to light up are lighting up maybe faster than you thought, or you're seeing increased traction from what you saw maybe a year ago? Or is it pretty much across the board from your perspective? Godfrey R. Sullivan: It's across the board. But the place -- the industry segments that showed the greatest strength are the ones that have high transaction volume. The mining companies haven't been a big vertical for us because they dig dirt. And they just have the simplest of IT systems, and that's not their business. Banks, websites, online travel, telecom, so forth are really strong verticals because they have a very high transaction volume and the data that's machine-generated is very valuable to them. I think the next segment where that will be the case is healthcare.
Our next questioner in queue comes from the line of Ed Maguire with CLSA. Edward Maguire - Credit Agricole Securities (USA) Inc., Research Division: Last quarter, Godfrey, you had discussed this inflection that you're seeing in the security market. And I was curious if that has continued and whether there were any other segments in the business where you're starting to see similar dynamics. Godfrey R. Sullivan: Yes. Security was strong again for us in Q2. I think when we went out on the road, we talked about apps at 30%, infrastructure at 30% and security like at 20% or something. I think security is now up to probably more like 30% of the business. It's kind of an imprecise measurement because we get that data based on what the account execs put into sales force. When they put an opportunity in, they may check 1 box or 2 boxes, but maybe they didn't check the right box or maybe there were multiple boxes and they only checked one, that sort of thing. So when we report that data, we're a little cautious about it in terms of trying to give you guys stuff to rely on. But I think you could rely on the fact that the security market is really strong for us. It has grown in terms of a percentage of our mix. And our product is very well received there. Edward Maguire - Credit Agricole Securities (USA) Inc., Research Division: Great. And just a follow-up on the EAAs, this idea that you're going to allow your customers to use the data as they need and I guess burst capacity, if necessary. Just to clarify, you're going to have essentially true-ups of actual usage at -- per year or at the end of the contract? I just wanted to clarify that. Godfrey R. Sullivan: It solely depends on the contract. The No. 1 thing that customers don't want to do is to have an unexpected budget surprise. So the -- first of all, customers like our pricing model because they don't have to count servers, they don't have to count users and they don't have to count connectors and they don't have -- there's a lot of stuff they don't have to count. The machine just sits there and reports to them how much data they are actually using. And we don't charge them for how much they store. We just charge them for how much they index every day. So it's -- in many ways, it's an easy model. The one thing they don't like about it and want us to solve is if we start inductive Splunk, it proves to be very popular and our indexing grows or if we have spike periods during a period where we have to do a security investigation or something falls over, we don't want to be penalized because we had a spike of activity. So what's quite normal in our agreements these days, especially the large ones, is that we give the customers the ability to burst mode over without penalty or even run at an average above what they've contracted for without penalty. We're trying to take the unexpected budget surprise away. And they are very happy about that. And so the contracts can be term, they can be perpetual, they can be ratable, they can be -- they can be a lot of things. But what we're really trying to do is just make sure that Splunk is easy to deploy and easy to expand and no budget surprise.
Our next questioner in queue comes from the line of Steven Koenig with Wedbush Securities. Steven R. Koenig - Wedbush Securities Inc., Research Division: I'm wondering, Godfrey, you talked a little bit about Hunk being used for -- it was either business or customer analytics. Could you give us a little bit more color on the initial Hunk use cases? And do you have -- are customers at all looking at Hunk as potentially -- are they interested in using it instead of the Splunk Enterprise back-end in any use cases? And then I have 1 quick accounting-type follow-up. Godfrey R. Sullivan: Okay. So we'll learn more about this as we get further into it. I think we have too small of a sample set right now to give anything that's mathematical or logarithmic or any of that, but -- so here is the way I look at it. If you have a big Hadoop data set, too big to move, that's a market that's a new market for us. They are either using a set of Open Source tools or they're using some other basket of stuff and they're trying to get data out. So for us to be able to put data -- to put Hunk on top of that and enable them to use effectively the Splunk search language right on top of a Hadoop cluster, to me that's plus business. Either we will get that business or we won't, but it's not data that we would have lost to Splunk Enterprise because they already made that decision that they -- it was too big to move. So that part of it feels more incremental than substitutional. As customers then ask, "Well, what should I put into the Splunk index?" Remember that the Splunk index is temporal. It's a time-based system with a very fast read-write realtime capability. So the data that you would typically choose to put in the Splunk Enterprise first or bring it out of Hadoop and have it reside there is because you want realtime, you want high-speed read-write operations, you want to be able to look at anomalies and threats and detections as they are occurring. There's a lot of use cases where -- needle-in-a-haystack search, all those types of things Splunk Enterprise does a lot better than HDFS. The thing that HDFS does really, really well is taking a big, dense set of data and saying, "Okay, over the last year, tell me how many customers behaved this way and correlate that with some other information." And you're looking for long-range patterns over time, and Hadoop is really good at that, where most customers don't want to bog the Splunk index down with that much information. They are using it for high-speed operations. So I think the use -- the difference in the use cases to us and really to our customers that are beta testing Hunk is actually pretty clear, but we'll have to let it hit the market and then watch it over time. Steven R. Koenig - Wedbush Securities Inc., Research Division: And then if I may, can I ask specifically, were there any very large deals that contribute to bookings or licenses in the quarter? And also just -- well, I noticed that long-term deferred ticked down slightly sequentially. Any color on that would be helpful, too. David F. Conte: Yes, Steve, the change in long-term deferred is consistent with the first quarter, which reflects the $20 million transaction that we recorded in the fourth quarter, amortizing between long-term and short-term. So the largest contributor to that shift is that single $20 million transaction. Steven R. Koenig - Wedbush Securities Inc., Research Division: Got it. And how about large deals in the quarter concerning the bookings or licenses? David F. Conte: Yes, there were no transactions that individually would require disclosure, whether in receivables or as a percentage of revenue, a significant customer. Last year, the end of the year, we provided a metric that we think is probably an annual metric around a number of 7-figure transactions we've done in the period. So we do a handful of those every quarter, some number of them, and we'll see how it shakes out by the end of the year.
Our next question will come from the line of Karl Keirstead with BMO Capital Markets. Karl Keirstead - BMO Capital Markets U.S.: I just wanted to ask a question about Storm. You hinted that a new version of Storm or at least an extension for a more typical operational use cases, and I was wondering 2 things. When you would expect to have that sort of product ready for prime time to go GA? And secondly, what portion of typical operational use cases can you now envision being hosted from the cloud, let's say, in a couple of years' time? Godfrey R. Sullivan: Oh, boy, that's a great question. I don't know the answer to that question yet, as to how big it will get. I can tell you that the difference between developers as an audience, as a customer segment and operational use cases are quite different. And this requires a different approach, different viewpoint to it. And we want to be responsive and be able to provide our customers Splunk and however it is that they want to do justice and deploy it. So we're in the midst of that -- of developing that program as we speak and we will have more to say about that at conf. So all you folks should come and enjoy a couple of days in Vegas with us.
Our next question in queue comes from the line of Peter Goldmacher with Cowen. Peter L. Goldmacher - Cowen and Company, LLC, Research Division: Godfrey, I want to ask you a question. At the beginning of the call you said you're transitioning from a single to a multiproduct company. And you also talked a little bit about how your customers are taking in the use cases you haven't originally envisioned, even as recently as 6 months or a year ago. I think your apparel example and your rail example were examples of those. So how do we think about Splunk in 3 years or 5 years, when you are going to be -- you will have more products than the core product and Hunk, and you will probably be pulled to more different horizontal use cases and potentially vertical use cases? Do you think that it's appropriate to think about product development along the -- more along the horizontal use cases or the vertical use cases? I mean, I'm trying to correlate some of your data points here. Godfrey R. Sullivan: Peter, the No. 1 thing to me that we have to correlate is our partner ecosystem because as we get all these different solutions in the market, it's not really possible for us to scale with just a direct sales force into all these different verticals. We will have to have a better and more robust partner ecosystem than the excellent one that we already have. One data point that's really encouraging to me is, Dave, I think you said we had 45% of the business in the quarter through partners, which is an all-time high for us. And it shows that we're -- our field organization is getting better and better at finding, growing, developing and partnering with an ecosystem that -- where we all have our shared objectives. But the types of people who will take Splunk to healthcare are not the same that take it to security departments and not the same that will do Hunk analytics on Big Data sets. So it's just -- the market opportunity is too diverse for us to think that we can do it all. But I'm really encouraged about the progress we're making on the partner side. Peter L. Goldmacher - Cowen and Company, LLC, Research Division: And on those partners, do they tend to be bigger systems integrators or smaller, vertically focused consulting groups -- partners? Godfrey R. Sullivan: Mostly, they tend to be country specific. So as I travel around, I see partners that are all the way from boutique, bar or SI shops all the way up to the large-scale integrators in Japan or Australia. You kind of -- it varies by geography. But we have relationships with partners large and small now everywhere we go. I think we've made some pretty good progress there.
Our next question in queue comes from the line of Greg McDowell with JMP Securities. Greg McDowell - JMP Securities LLC, Research Division: Just a quick question on sales rep productivity. And I appreciate the detail in the number of sales reps and quotas. It does look like license revenue per sales rep ticked up from Q1 to Q2. And I was just wondering, is the ramp to full productivity for the sales reps, is that time frame staying the same? Or are you starting to see that time frame shorten to full productivity? Godfrey R. Sullivan: Well, I hope it shortens. And we have a full team of people inside the field organization that spend all their days and nights trying to shorten field productivity. As the product line then grows more complex, that kind of works in the other direction. So right now there's been no real change. It's still in about the -- a year period of time for new people to come into Splunk and learn what's becoming a very robust product line. So no change there, but we'll keep you posted. We worked really hard to try to bring that in. David F. Conte: Yes. I've been -- this is Dave. I've been poking at this for the last 2 years since I joined because a year seems longer than what I would expect for an enterprise software salesperson. And I think it's really a testament to the breadth of the use cases across all the verticals that are -- the way our customers use the products. So instead of it being repeatable sales motion into the same set of buyers in the same vertical for the same use case, our sales, quota carriers and importantly, the technical guys, the ESCs, it takes them more time to organize themselves around all the use cases that we find most prevalent in the verticals that we address. We don't, today, organize by vertical. Might we? At some point, sure, but that's -- that might have an impact on productivity ramp, but TBD on that.
And we do have time for one final questioner. Our final question will come from the line of Derrick Wood with Susquehanna. Rakesh Kumar - Susquehanna Financial Group, LLLP, Research Division: This is Rakesh Kumar for Derrick. Yes, I was just hoping if you could talk about spending trends on some of your largest verticals and contribution levels? David F. Conte: Spending trends and verticals. Godfrey R. Sullivan: Spending trends on the largest vertical industry segments and the like? Rakesh Kumar - Susquehanna Financial Group, LLLP, Research Division: Yes. Godfrey R. Sullivan: The ones that tend to be investing heavily right now in Splunk are in those high-transaction environments. So again telco, media, online, anything online -- banking is online, but you name it. Any industry segment that has a high transaction volume is a pretty robust opportunity for us. Rakesh Kumar - Susquehanna Financial Group, LLLP, Research Division: Well, and if I could add a follow-up. I just wanted to touch on your new app for VMware. VMware also announced a new login type product at this conference this week. I was hoping if you could talk about potential competition from VMware further down the line. Godfrey R. Sullivan: Yes, I don't really think about VMware as competition in the log area. They look to me like they are really trying to do a better job for their customers in terms of making vCenter a better management utility for that environment. And if we were running VMware, we'd do the same thing. Our differentiation is always about being able to take a broad set of data sources, correlate those and provide value by that top-to-bottom look. And the VMware app actually just improves our ability to look at native data like ESX data and then correlate it with all the other information we have. And that's a strength of ours and continues to be part of our competitive differentiation, pretty much the way we do across other markets. So I'm sure that -- I'm sure we'll run into that product from time to time, not yet. But I think our differentiation is the combination of VMware data sources with everything else. And we'll continue to try to do the very best job at that we can. So it's all right.
And that does conclude our time for questions. I'd like to turn the program back over to Mr. Tinsley for any additional or closing remarks.
Great. Huey, thank you for all your help today and thanks, everybody, for joining. We look forward to seeing you at our conference next month. And we hope you have a good evening.
Thank you, presenters, and thank you, ladies and gentlemen. This does conclude today's call. Thank you for your participation and have a wonderful day. Attendees, you may now all disconnect.