Hewlett Packard Enterprise Company (0J51.L) Q4 2020 Earnings Call Transcript
Published at 2020-12-01 23:55:03
Good afternoon. And welcome to the Fourth Quarter 2020 Hewlett Packard Enterprise Earnings Conference Call. My name is Cole, and I will be your conference moderator for today’s call. At this time, all participants will be in a listen-only mode. We will be facilitating a question-and-answer session towards the end of the conference. And as a reminder, this conference call is being recorded for replay purposes. I would now like to turn the presentation over to your host for today’s call, Mr. Andrew Simanek, Vice President of Investor Relations. Please, proceed.
Hey. Thanks, Cole. Good afternoon, everyone. I am Andy Simanek, Head of Investor Relations for Hewlett Packard Enterprise. I’d like to welcome you to our fiscal 2020 fourth quarter earnings conference call with Antonio Neri, HPE’s President and Chief Executive Officer; and Tarek Robbiati, HPE’s Executive Vice President and Chief Financial Officer. Before handing the call over to Antonio, let me remind you that this call is being webcast. A replay of the webcast will be made available shortly after the call for approximately one year. We posted the press release and the slide presentation accompanying today’s earnings release on our HPE Investor Relations webpage at investors.hpe.com. As always, elements of this presentation are forward-looking and are based on our best view of the world and our businesses as we see them today. For more detailed information, please see the disclaimers on the earnings materials relating to forward-looking statements that involve risks, uncertainties and assumptions. For a discussion of some of these risks, uncertainties and assumptions, please refer to HPE’s filings with the SEC, including its most recent Form 10-K and Form 10-Q. HPE assumes no obligation and does not intend to update any such forward-looking statements. We also note that the financial information discussed on this call reflects estimates based on information available at this time and could differ materially from the amounts ultimately reported in HPE’s annual report on Form 10-K for the fiscal year ended October 31, 2020. Also, for financial information that has been expressed on a non-GAAP basis, we have provided reconciliations to the comparable GAAP information on our website. Please refer to the tables and slide presentation accompanying today’s earnings release on our website for details. Throughout this conference call, all revenue growth rates, unless noted otherwise, are presented on a year-on-year basis and adjusted to exclude the impact of currency. Finally, please note that after Antonio provides his high-level remarks, Tarek will be referencing the slides and our earnings presentation throughout his prepared remarks. As mentioned, the earnings presentation can be found posted to our website and is also embedded within the webcast player for this earnings call. With that, let me turn it over to Antonio.
Well, thanks, Andy, and good afternoon, everyone. Thank you for joining us today and I hope everyone is staying safe and healthy. Hewlett Packard Enterprise finished the year with a very strong performance. In Q4 we saw a notable rebound in our overall revenue with particular acceleration in key growth areas of our business.
Thank you very much, Antonio. I will start with a summary of our financial results for the fourth quarter of fiscal year 2020. As usual, I will be referencing the slides from our earnings presentation to highlight our performance in the quarter. Antonio discussed the key highlights for this quarter on slide four, so now let me discuss our financial performance starting with slide five. I am very pleased to report that Q4 marked a return of revenue to pre-pandemic levels. We delivered Q4 revenues of $7.2 billion, up 5% sequentially and flat from a prior year period as our growth businesses of Intelligent Edge and HPC & MCS executed strongly. We also cleared our backlog by further $250 million during the quarter, which has now returned to normalize levels as we exited Q4. As a result of the improved revenue performance, we have grown non-GAAP gross profit by 7% sequentially to $2.2 billion in Q4. Non GAAP gross margins of 30.6% were also up sequentially driven by positive mix shift towards Intelligent Edge, Storage and HPC/MCS, all of which reported strong sequential revenue growth. Our non-GAAP operating profit was up 15% sequentially, resulting in a 7.7% operating margin and our non-GAAP EPS of $0.37, was up 16% sequentially. Q4 cash flow from operations was $747 million, driven by strong operational execution. Free cash flow was $223 million and that was in line with our guidance, as we saw the expected reversal in the favorable working capital movements from elevated backlog in Q3. Finally, we paid $154 million of dividends in the quarter and are declaring a Q1 dividend today of $0.12 per share payable in January 2021. Now, let’s turn to our segment highlights in slides six and seven. As you can see, we are doing exactly what we said we would do at SAM in October. We are doubling down on our growth businesses of Intelligent Edge and HPC/MCS, while stabilizing our core business segments of Compute and Storage. In Intelligent Edge, we continued our momentum with 14% quarter-over-quarter and 5% year-over-year growth. We also expect to take share in both campus switching and wireless LAN with our best-in-class portfolio, which was just recognized as a leader for the 15th year in the Gartner Magic Quadrant for wired and wireless LAN access infrastructure. We are also beginning to see the operating profit potential of this business, with operating margin in Q4 of 10.1%, up 150 basis points quarter-over-quarter and 390 basis points year-over-year as we drove greater productivity from prior investments in this business. Finally, we closed the Silver Peak acquisition on September 21st, so it had a minimal contribution in Q4, but obviously Silver Peak will be more meaningful going forward. In HPC & MCS, revenue reached record levels near $1 billion, growing 50% sequentially and 25% year-over-year, driven by strong performance in Cray, HPC Apollo and MCS. We executed well against our existing order book with increased customer acceptances and grew orders further with a healthy pipeline. As you know, this business can be lumpy with revenue recognition and profitability linked to completion of critical customer milestones. While we do expect to see a normal seasonal decline in Q1 ‘21, we are well on our way to delivering our 8% to 12% three-year revenue CAGR outlined at SAM. In Compute, revenue declined 7% sequentially, but was up low-single digits when normalizing Q3 and Q4 results for backlog conversion. Gross and operating margins were also pressured by clearing the backlog as we had to fulfill orders at cost levels higher than originally quoted. We are pleased to report that backlog has now returned to normalized levels. Thanks to continued improvements in our supply chain execution. Within Storage, we grew revenue 7% quarter-over-quarter driven by strong operational execution, reduced backlog and improved order momentum in key areas of the portfolio. We saw notable strength in big data, up 27% sequentially driven by increased customer focus on AI machine learning related applications, all-flash array storage up 19% sequentially by increase -- driven by increased adoption of Primera all-flash and dHCI, which grew double digits sequentially. We also expanded operating margins this quarter, which was up 380 basis points quarter-on-quarter ending at 16.7% of revenue and already aligned to our SAM fiscal year ‘23 targets. With respect to Pointnext Operational Services, which is included across our Compute, HPC/MCS and Storage segments, total revenue was up 2%, while orders were down 1% on a sequential basis. Additionally, our services intensity, which is the ratio of attach revenue per hardware units sold continued to be strong with notable strength in Compute and Storage, excluding Nimble, which were up low-single digits growth on a sequential basis. In Advisory and Professional Services, revenue was up 6% sequentially, even as COVID impacted consulting activity and the chargeability levels of our staff. Within HPE Financial Services, financing volume was up 6% and revenue was up 2% quarter-over-quarter, despite the impact of COVID-19. We maintained a solid return on equity of approximately 13% this quarter. Our bad debt loss ratio this quarter was 1.06%, which while slightly higher than previous quarters is still best-in-class and well within our comfort zone, as cash collections have already returned back to pre-COVID levels. In our Communications and Media Solutions business that is included in our Corporate Investments segment, orders were up 18% and revenue was up 6% sequentially, driven by strong double-digit orders and revenue growth in Americas. Additionally, due to our improved cost of delivery, we were able to expand operating margins by 240 basis points quarter-over-quarter. We continue to make good progress in our 5G core strategy that provides multi-vendor integration and true cloud-native telco network functions. Slide eight shows key metrics of our growing as-a-service business, which I elaborated on during our recent Securities Analyst Meeting. We are making great strides in our AAS offering. I am pleased to report that our Q4 ‘20 ARR came in at $585 million, representing 11% quarter-over-quarter and 30% year-over-year reported growth. Total as-a-service orders were up 20% year-over-year, driven by outstanding performance in North America and APJ. Our HPE Aruba Central SaaS platform also continued to grow revenues strong double digits year-over-year. Based on strong customer demand and recent wins, I am very happy with how this business is delivering and progressing towards its ARR growth targets of 30% to 40% CAGR from fiscal year ‘20 fiscal year ‘23, set at our 2019 SAM and reiterated at our 2020 SAM meeting. Slide nine highlights our revenue and EPS performance to-date, where you can clearly see Q2 was a trough. Strong operational execution has driven sequential revenue growth from a low of $6 billion in Q2 all the way back to $7.2 billion in Q4. Turning to slide 10, the rebound in revenue has resulted in a 15% improvement in non-GAAP gross profit from the Q2 trough, which was up to $2.2 billion in Q4. Also, the gross margin rate in Q4 of 30.6% of revenues was up 20 basis points sequentially, driven by a higher mix of Intelligent Edge, Storage and HPC/MCS, which are higher margin businesses, offset by continued execution of elevated Compute backlog, which was a headwind but is now behind us. Moving to slide 11, you can see how the improvement in gross profit combined with progress on our cost optimization plan has delivered 53% growth in operating profit from the Q2 trough, while still investing for growth. As mentioned at SAM, we are making excellent progress in our cost optimization and prioritization plan, which will strengthen our financial foundation, while aligning resources to critical growth areas. As of the end of this quarter, we are on track to deliver annualized net run rate savings for at least $800 million from the FY ‘19 baseline by the end of fiscal year ‘22, with most of the savings being realized by the end of fiscal year ‘21. Obviously, we will keep you updated on our progress in the upcoming quarters. Turning to slide 12, we generated cash flow from operations of $747 million and free cash flow was $223 million for the quarter, driven by timing of working capital movements from clearing backlog that resulted in favorability in Q3, but a headwind we flagged for in Q4. We ended fiscal year ‘20 with free cash flow of $560 million in line with our outlook provided at SAM 2020. Looking to ‘21, we expect free cash flow to grow over 75% at the midpoint of our outlook of $900 million to $1.1 billion. Please remember our normal cash flow seasonality where the second half is a stronger generator of cash flow than the first half. Now moving on to slide 13, let me remind everyone about the strength of our diversified balance sheet and liquidity position, which is a competitive advantage in the current environment. As our October 31st quarter end, we had approximately $4.2 billion of cash after successfully redeeming $3 billion of bonds maturing in October 2020 and paying approximately $853 million net of cash, excuse me, $853 of net cash for closing the Silver Peak transaction. Together, with an undrawn revolving credit facility of $4.75 billion at our disposal, we currently have approximately $9 billion of liquidity. Finally, I would like to reiterate that we remain committed to maintaining our investment grade credit rating, which was recently reaffirmed by the rating agencies. Bottomline, we have a strong cash position and ample liquidity available to run our operation, continue to invest in our business and execute on our strategy. Now turning to outlook on slide 14, at our recent Securities Analyst Meeting, we provided our outlook for fiscal year ‘21 and I would encourage you to review my presentation for a more detailed discussion of that outlook. Having said that, let me drill down on a few key areas. We continue to expect to grow our fiscal year ‘21 non-GAAP operating profit by 15% to 20% and now expect FY ‘21 non-GAAP diluted net earnings per share to be between $1.60 to $1.78, as a result of increased confidence in margin improvement. This is a $0.03 per share improvement on the midpoint of our prior guidance of a $1.56 to $1.76 in EPS. From a topline perspective, we are pleased with the rebound we saw in Q4 and continue to see gradual improvement, but want to remain somewhat cautious due to the uncertain pace of recovery from the COVID-19 pandemic. More specifically for Q1 ‘21, after normalizing for excess backlog reduction in Q4 ‘20 of $250 million, we expect Q1 ‘21 revenue to be in line with our normal sequential seasonality of down mid-single digits from Q4. For fiscal year ‘21, we expect total revenue to be in line with our long-term financial targets of a CAGR of 1% to 3% presented in our recent Securities Analyst Meeting. For Q1 ‘21, we expect GAAP diluted net EPS of $0.02 to $0.06 and non-GAAP diluted net EPS of $0.40 to $0.44. So overall, I am very pleased with the performance in the quarter and execution against our strategy and financial priorities outlined at SAM. We have navigated well through unprecedented challenges this fiscal year and had a very strong finish. Q4 was marked by a strong rebound in revenue as we reduced backlog to normalized levels and saw increased order momentum across all business segments. We saw significant acceleration and customer demand in our growth businesses of Intelligent Edge and HPC/MCS. Our core business of Compute and Storage is pointing to signs of stabilization and our as-a-service ARR continues to show strong momentum aligned to our outlook. We have been proactive in strengthening our financial foundation and aligning resources to critical areas to transform our core. This will ultimately drive sustainable profitable growth and shareholder returns for the long run. Let me close by reiterating that I am very proud of what we have accomplished as a team during very challenging and uncertain times, and we look forward to fiscal year ‘21. Now with that, let’s open it up for questions. Thank you.
And our first question today will come from Aaron Rakers with Wells Fargo. Please go ahead.
Yeah. Thanks for taking the question. I guess I wanted to go into the Compute segment a little bit more. First of all, can you talk a little bit about the demand linearity you saw throughout this October quarter? And just as we move forward, how do I think about the operating profitability, if I look back in fiscal ‘19, I think, the average operating margin was somewhere in the 11.5% range, this quarter it was 6%, averaging about 7% this last fiscal year. So I am just trying to understand what is the kind of normalized operating margin profile of that Compute business? Thank you.
All right. So, look, if you look at total revenue in Compute, as Antonio said, and I think, I reiterated too, revenue was up low-single digits when you normalize for Q3 and Q4 for backlog conversion, right? So, considering where we were at the end of Q2, the team did an outstanding job of driving supply chain efficiencies and clearing that backlog. The backlog is no more a problem. It’s back to normalized levels. Specifically, with respect to order trends and momentum, order trends were encouraging and then this is pointing to further stabilization in this business. And most importantly, if you look on a combined view for servers across Compute and HPC/MCS, which is how the market tracks server’s performance, our total net revenue in the servers would be up low-single digits sequentially and up low-double digits sequentially, if you exclude the impact of backlog in Q3 and Q4. So we feel we gained revenue market share in total servers for the second consecutive quarter. Now when you look at margins in that context, gross and operating margins were pressurized by clearing backlog as we had to fulfill orders in Q4 at cost levels higher than they were originally quoted. Having said that, we are pleased to report now again that the backlog has returned to normalized levels and we continue to improve our supply chain execution. As we continue to stabilize this business, we expect gross margins to expand now that backlog is no longer an issue and mix shift to more profitable market segments. We also continue to optimize R&D and sales investments, and expect to achieve an operating profit margin of 10% to 12%. This is what we told you as part of our long-term outlook provided at SAM.
So I just want to emphasize a couple of points that I hope that, I think got lost through Tarek’s commentary here, because he provided a lot of insight. Our orders in Compute without China, because as you know we have a difference, it was up 2% quarter-over-quarter, our new orders. And then as we think about the total server category, which is Compute plus HPC plus MCS, you combine all of that and basically when you normalize for the backlog, we would have been up quite a bit sequentially and up low-single digits year-over-year and that’s why we believe we have gained share in total server revenue.
Great. Thanks for the question, Aaron. Operator, can we go to the next one please?
And our next question will come from Simon Leopold with Raymond James. Please go ahead.
Thanks for taking the question. I wanted to see if you could drill down on what’s occurring in the Intelligent Edge business. In particular, we see a couple of crosscurrents, maybe macro recovery would be helpful, but this could be offset by increased work-from-home. So there’s this debate about how this business may trend? And on top of that, I have the impression that you expect to gain market share from some of your larger competitors. I wonder if you could help us understand how you weigh these various crosscurrents when you look out over calendar ‘21 opportunities for the Intelligent Edge? Thank you.
Yeah. Thank you for the question. I mean, we committed to doubling down on the Edge two years ago, where I went on to state that the Intelligent Edge is the next big frontier. And when you think about digital transformation, all starts with a connectivity. And in order to participate in the digital transformation, you need connectivity, you need security and then ultimately you need to bring the cloud computing, where the data is created and we have now seen that the vast majority of the data is created outside the data center, outside the big cloud and more and more where we live and work. Obviously, the pandemic has validated what I said two years ago that the enterprise of the future will be edge-centric, cloud-enabled and data-driven. And when I think about our Q4 performance and I am going to speak organically, because the Silver Peak acquisition was just four weeks, five weeks in our numbers. We grew year-over-year versus our competitors in the traditional space whether its Cisco, orders declined and that’s why we believe we are going to gain share. And the reason why we believe the momentum will continue is not just because of the transformation that we see in customers, particularly as we are going to be in a much more distributed enterprise where connectivity has to be ubiquitous, it’s because we have a cloud native solution. It is important that the street understands our Aruba Edge Services platform is a software company and provides cloud connectivity from the cloud with security, analytics, AI and all the things that you need in this environment at massive scale and it has been designed for devices, people and things. And that’s why we have in that platform today more than 65,000 customers and we are adding 14,000 new devices every single day and that momentum is all about the experience we can provide and this is why we saw the 14% growth sequentially and also we saw the 5% year-over-year growth. But what is interesting is it is a software-as-a-service growth because ultimately that contributes to our ARR. And by the way, our switching was up sequentially high-single digits versus our competitor down and our wireless LAN was up 20% quarter-over-quarter. So, we believe we have something special and unique here right at the middle where the customer demand is. I don’t know, Tarek, if you want to add any commentary.
That’s absolutely right, Antonio. There’s one thing I can add from a financial standpoint is, we do project that the edge is going to outgrow the market, given the strong differentiation that the Aruba Edge Services platform provides as Antonio described and we see revenue growing at a 6% to 10% CAGR over the next three years from FY ‘20 to FY ‘23 and this will come with enhanced profitability. We ended Q4 with a 10.1% op margin, up 150 basis points. Longer term, we expect operating margins to progress upwards, through the teens with more scale and richer gross margins from higher software content such as the Aruba Services platform including the contribution from Silver Peak.
And I think you should walk away with three key trends, so that you can put that in context. One is, Wi-Fi for secured remote worker solutions. Wi-Fi 6 refresh, which is a pull-through for switching because of the architecture and obviously the acceleration as for SD-WAN, which obviously Silver Peak plays a huge role. And last but not least, we see an increased demand in NaaS, which is network-as-a-service, which obviously is a component of our HPE GreenLake offering.
Great. Thanks for the question, Simon. Operator, can we go to the next one please?
And our next question will come from Wamsi Mohan with Bank of America. Please go ahead.
Hi. Yes. Thank you. Congrats on the strong execution and solid quarter. Antonio, you are back at pre-pandemic revenue levels for overall revenue and your growth segments are performing impressively. Do you see this as a sign that enterprise spending is coming back stronger than you thought 90 days ago? And Tarek, if I could, can you just give us an update on the roughly $2 billion of payments that are potentially coming your way from Oracle and how you would deploy that if you got that over the next year? Thank you.
Yeah. Thanks, Wamsi. I mean I will say we are very encouraged by the all the momentum we have. Obviously, there’s still quite a bit of uncertainty out there. We are still subscribed to our thesis that Tarek and I discussed in Q2 which is a U shaped recovery. But what I am really pleased is that order momentum and the sequential growth that we continue to see, and the demand particularly in the growth areas, but also very pleased with what is pointed to the stabilization of the core business. The fact that our Compute orders grew sequentially 2% is very, very good. We also saw a sequential growth in Storage in orders and I think it’s pointed to different solutions, Wamsi. Obviously, we see in our containers, we see bare metal applications, we see everything that’s workload optimized, data recovery is one aspect of it, VDI is another aspect of it. I think there is a shift in not just buying infrastructure, but that type of infrastructure which is way more optimized. And one of the things we see obviously is GreenLake. GreenLake is a driving force for pulling through our portfolio and when you pull that portfolio through, Compute and Storage win and that’s where we discussed at SAM, not only we need to focus on the stabilization, but the transformation of that business to become more software and silicon-oriented, which the example of that is we introduced our Silicon Root of Trust Version 2.0, which is the most secure platform on the planet. But what is interesting, if you listen to some of our competitors, including today, they say that 96% of the spend is still on-prem. This is not my words. It’s a big cloud provider who said that. And that transition is an important transition for us to capture and that’s where we went ahead with our on-premise solutions as-a-service. So that’s where I think there is definitely stabilization in demand. There is increased demand in certain areas associated with connectivity, AI, data. We see more workload optimized solution. We see more IT resiliency needed at this point in time and that’s where, as we enter Q1, we enter with a very strong momentum on orders and that’s where we were confident with Tarek to raise our guidance for the year. Oracle?
Wamsi, so the question on Oracle. So, yes, we have not forgotten about that one, of course. Let me remind everybody where we stand. There was a $3 billion roughly jury verdict in HPE’s favor in the Itanium matter. That matter remains on appeal. The renewed judgment now stands at $3.8 billion in total with interest accruing at 10% since May 2019, so an interesting interest rate here. The appeal has been fully briefed and we are awaiting the California Court of Appeal to schedule oral arguments. Although, we are hopeful that we will receive a ruling from the California Court of Appeal in 2021, obviously the timing of this is out of our control. We remain confident that the outcome on appeal will be favorable to HPE and also I want to remind you all that we would have to share any sort of payment with our cousins at HP Inc.
Great. Yeah. Thanks, Wamsi. Can we go to the next question please?
Your next question will come from Amit Daryanani with Evercore ISI. Please go ahead.
Hi. Thanks. This is Irvin Liu dialing in for Amit. I wanted to get an update on your HPC & MCS business. During your recent Analyst Day, you alluded to this business in addition to Intelligent Edge being contributors to growth and clearly this quarter puts an emphasis on that viewpoint. Can you perhaps highlight some of the underlying demand vectors for a business that’s been historically lumpy in nature, perhaps, the durability of this level growth looking forward and perhaps progress on reaching customers beyond Cray’s historically public sector customer base? Thanks.
Yeah. Well, that’s part of the thesis why we combined Cray with the organic portfolio HPE had. You need to look at the segmentation of the business. Obviously, Cray plays on the top end of the supercomputer market with a unique set of technologies both in software and silicon. That’s very important to understand. Cray brought to us a fully verticalized stack from the silicon, particularly in the interconnect fabric to the entire software to manage these very specialized workloads which is a significant point of differentiation for us. And then the HPE Apollo, which is a platform I actually introduced when I was running the Compute business in 2013, plays more in the mid-range and the low end in a density optimized and other types of workloads. The combination drives tremendous synergies across the entire segment and it’s true it is lumpy. No question about it. But it’s lumpy because the way the mechanics works in term of revenue recognition. So in this business, obviously, you take the order, then you have the time to build it. It takes some times months to build one of the systems. You have to ship it, you have to install it, you have to run the workload and only when the customer give us acceptance we can recognize revenue. But remember, what we showed at SAM is the fact that we have more than $2 billion in backlog, meaning awarded business that we expect to ship between ‘21 and ‘22, and that business is already won, okay? And some of those include exascale systems, which obviously, we shared the data with you, which we won five out of six. But since SAM, we won new deals and I quoted some of those in my opening remarks, like the Pawsey deal and the European Union deal and these are typical. And the reason why we win is because we have a very set of specialized technology. And the need to collocate data in Compute is unique. And that’s why not only we continue to grow the business at the pace you saw, but also we own 39 of the Top 500 supercomputers and we own 37% of the share. So we are very pleased with this business. Our thesis is coming through and the reason is because of data. Data is exploding, AI is now a democratized tool in many ways. You need high-performance computing capabilities to run it. By the way, we see now the momentum on margins too, right, because now we own more of that stack.
Great. Thanks, Irvin. Appreciate the question and Operator, next one please?
And our next question will come from Shannon Cross with Cross Research. Please go ahead.
Thank you very much. I was wondering, Antonio, if you can talk a bit about your thoughts behind the headquarters move and any potential cost savings not from layoffs, but perhaps lower taxes in that? And then, I don’t know, Tarek, if you can just confirm that the cost of the new building was included within your free cash flow estimates? Thank you.
Sure. Listen, as we look into the future, our business needs opportunities for cost savings, simplifying our footprint. And also remember we learned quite a bit, Shannon, about the team preferences about the future to work. Altogether, we made the decision to relocate the headquarters. Let me be clear, our technological hub for innovation, particularly in Aruba, Software and Storage is in Silicon Valley. And basically what we are doing is consolidating our Silicon Valley footprint in the state of our San Jose headquarters that we opened last year. This is our technological hub. Now, for non-technical hub and as jobs, we decided to move the headquarters to Texas, because you have access to diverse talent and ability to attract and retain is unique and differentiated. So, what we are creating here is two very strong hubs with clear mandates on each of them. From the taxes perspective, there is none, because we are incorporated in Delaware to begin with. Definitely our savings associated with the real estate because you rationalize the Bay Area footprint, you expect savings. The cost of that new site in Houston was already included in our numbers because we already were building that since 2000 -- beginning of 2020. That was already in the plan. We are not changing anything. So, we are just relocating that. And what we are doing for the unique job functions that we believe are better suited to be in Houston, we are offering the voluntary move to the employees and there will be no jobs impact in California. So that’s pretty much it and we are creating again two very strong hubs for our company, and rationalize the footprint that will drive cost savings over time, which by the way they are part of project accelerate as we go along.
Great. Thank you, Shannon. And Operator, next question please?
And our next question will come from Katy Huberty with Morgan Stanley. Please go ahead.
Thanks. Good afternoon. What have you seen in Europe as markets have -- as some of those markets have shutdown and do you view that as a path to what you might see in the U.S. over the next few months? And then just as it relates to demand in the October quarter, any difference in trends between the commercial enterprise and public sector?
Yeah. Katy, I mean, Europe was strong for us. I mean, honestly, the lockdown is happening as we speak maybe in the last two weeks to three weeks in some markets. But I have to say, no real impact at this point in time that we can see. We again exit October with the momentum and a good order book getting to Q1. The momentum is being cut in November. But again there’s still a lot of uncertainty out there. I am not sure yet what real impact it is. I also will say that customers are now kind of accustomed to deal with this way to work, obviously, we have been now nine months, 10 months in this situation and so business continues. There may be -- certain things may be slowed down over time because you need to access the certain facilities. But overall, I haven’t seen anything in particular right now. Commercial seems to be improving. And then, on the public sector side, obviously, we participate particular with HPC and that continue to be very, very strong, I will say.
Great. Thanks, Katy. Operator, next question please?
And our next question will come from Jeriel Ong with Deutsche Bank. Please go ahead.
Thank you so much for squeezing me in. Revenues, it’s nice to see this revenue trend kind of get back to that flat year-on-year range? But if I really look at the gross and operating margins, there are still deltas on a year-on-year basis. I understand the normalization of backlog may have something to do with the modeling of this? But I guess going forward as you -- with your forecasting of fiscal ‘21, what are the prospects for margin normalization back into those fiscal ‘19 figures? Thanks.
Hi, Jeriel. Thanks for the question. So, if you refer back to our outlook on revenue that we provided at SAM and that was a 1% to 3% CAGR growth of revenue that we reiterated today as we issued our guidance for fiscal year ‘21. We also said that we expect operating profit to grow 15% to 20% over next year. And so when you take the combination of the revenue growth, which is outpaced by the operating profit growth, yeah, surely there will be operating margin expansion. And what’s fueling that expansion is the cost optimization and prioritization program, which is well on track and most of the benefits of that program will be attained towards the end of fiscal year ‘21. And I want to remind everybody that we are foreseeing $800 million of net run rate savings of the fiscal year ‘19 baseline and so you can infer from this where the margins would be by the end of fiscal year ‘21 leading into fiscal year ‘22.
Perfect. Thanks, Jeriel. Operator, I think, we have got time for just one last question, please.
And that question will come from Rod Hall with Goldman Sachs. Please go ahead.
Yeah. Thanks for fitting me in. I wanted to come back to the Financial Services business and particularly the write-off percentage and the increase there. I know there’s a little bit of seasonality there, Tarek, but it seems like that’s up a little bit. I am just curious if you could say a word about. I know you have said it’s a healthy absolute level, but a word about what it tells us about the end market and whether you would expect that to decline in the January quarter? And then, I assume the return on equity there is still relatively low, because you guys are forgiving payments. But could you just update us on that payment forgiveness plan and is that over, are you still doing it, just kind of give us an update on where that stands as well? Thanks.
Thank you, Rod. It’s a really good question. So when you look at the Financial Services business, the bad debt loss ratio is just over 1%. It’s up modestly. I am very comfortable personally with that level, given what happened in the pandemic and we are absolutely satisfied with the way the business unit has performed. The team has worked incredibly hard to give payment holidays to certain customers who needed it. This is why year-over-year you see the revenue dropping, but the profitability hasn’t dropped dramatically at all and that is testing of the way the management team has performed this year. And it’s actually what that translates into is an extremely strong position for the future, because what happened is that you had contract extended as a result of those payment holidays quote-unquote and when those contracts extend that over time leads to higher returns as you know in the leasing space. So, on the whole I feel very positive about the performance of HPEFS. I want to reiterate cash collections, have already returned to pre-COVID levels, which is good, economically, it’s a sound position also for the economy. We are now collecting cash on deferrals granted earlier in the year and that level of deferral was granted to a small subset of the customers, and we do expect the return on equity to trend back to the 15% plus levels over the next couple of years.
All right. Thanks, Tarek.
I know there may be some more questions, Andy, but I know you and Tarek will do some call backs as well and so there will be opportunity for those who were not able to put a question into answer the question. In any case, I just want to finish by saying that Q4 was marked by a very strong rebound in our total company revenue. We are pleased with the results. While much uncertainty still exists in the overall market. I am confident in our team’s ability to execute the strategic priorities we shared with you, particularly SAM, which we believe will position us to drive future sustainable profitable growth. And again thank you for joining the call today -- joining us today on the call and I hope you continue to stay safe and healthy. Happy holidays to you and your families.
Ladies and gentlemen, this concludes our call today. Thank you and at this time you may now disconnect.